When deactivating an account, mark New/Incomplete bugs it reported as Invalid

Bug #252659 reported by Christian Reis
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Launchpad itself
Triaged
Low
Unassigned

Bug Description

When an account is deactivated, the person who reported the bug is no longer around to help with it. Because that person can no longer respond to questions or verify fixes, it might make sense to mark any untouched New or Incomplete bugs they reported as Invalid. There's a risk of throwing away a valid bug, but if someone does come across it they can reopen it and help out. If the bug's already been marked Confirmed or Triaged, then it's okay to stay as it is, but perhaps a comment could be added to the bug stating that the reporter has closed his account and will no longer receive email.

One additional thing to consider is if it makes sense to unsubscribe the person from any bugs they are currently subscribed to.

Revision history for this message
Christian Reis (kiko) wrote :
Changed in malone:
status: New → Confirmed
Curtis Hovey (sinzui)
Changed in launchpad:
status: Confirmed → Triaged
importance: Undecided → Low
tags: added: merge-deactivate
Revision history for this message
Robert Collins (lifeless) wrote :

I think the heart of the issue here is that folk /working/ on those bugs cannot get further data from the reporter (and this can be presumed to be a greater issue with bugs that have not had a developerish person look at them yet, as glaring ommissions are probably noticed immediately).

That said, projects which are keeping up on triage are likely to have only a small number of such bugs, and even bugs that have had a developer look at it may still need the user to retest (e.g on specific hardware).

I think making the users AWOLness clear in the UI will help all bug reports filed by disabled users; which the current greyed-out icon should do, so I'm inclined to close this wont-fix as additional complexity that will merely cause more confusion than it solves.

summary: - When deactiving an account, mark New reported bugs as Invalid
+ When deactivating an account, mark New/Incomplete bugs it reported as
+ Invalid
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