[urgent] Problems in reporting bugs

Bug #1629533 reported by Michal Dziczkowski on 2016-10-01
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Launchpad itself
Undecided
Unassigned

Bug Description

When I'm trying to report a bug (I click the "report bug" link or type: "+filebug"), instead of beeing redirected to the bug report form, I'm beeing every time redirected to the help page with explains how to do that (with is unessecary because I already know it)

Please fix it asap. Thanks

Colin Watson (cjwatson) wrote :

The help page you were redirected to includes instructions (under "Filing bugs at Launchpad.net") on bypassing the redirect on occasions when you need to do so.

Changed in launchpad:
status: New → Won't Fix

@colin watson: the problem is that the form didn't apeared and I got redirected directly to following site: https://help.ubuntu.com/community/ReportingBugs

Mattia Rizzolo (mapreri) wrote :

yes, please do read that page, it contains the information you want about how to ignore the redirection.

@Mattia Rizzolo (mapreri): the case is that I don't want to use apport and it's easier for me to type the bug thru launchpad website

On Mon, Oct 03, 2016 at 10:33:19PM -0000, Michal Dziczkowski wrote:
> @Mattia Rizzolo (mapreri): the case is that I don't want to use apport
> and it's easier for me to type the bug thru launchpad website

Yes, and on the page is wrote how to do it.
Here, let me link you the page again, pointing to the internal anchor:
https://help.ubuntu.com/community/ReportingBugs#Filing_bugs_at_Launchpad.net

if I may suggest a solution, please do that the "+filebug?no-redirect" is set as default instead of "+filebug" and add a spparate link to the quoted by me in post #2 URL to help

Colin Watson (cjwatson) wrote :

The current setup is deliberate in order to encourage more bugs to be
filed in a way that gives developers more data; bypassing the
redirection by default would make the whole thing futile.

But there is a catch... Apport won't collect the data if the problem the user want to report is general matter and not package specific

To post a comment you must log in.
This report contains Public information  Edit
Everyone can see this information.

Other bug subscribers