Comment 10 for bug 1281

Revision history for this message
Simos Xenitellis  (simosx) wrote :

The documentation on merging duplicate accounts is a bit confusing:

a. "Note: If you no longer have access to the duplicated account's email address, you may place a support request or contact the Launchpad users mailing list; Launchpad administrators will tend to your request."
Source: https://launchpad.net/people/+requestmerge

b. "If you no longer have access to an email address registered for your duplicate account, you can request a Launchpad administrator for assistance in merging your accounts."
Source: https://launchpad.net/faq

I find this conflicting as advice.
I contacted an admin with personal e-mail but did not get a reply.
I have no idea how to place a request to
https://launchpad.net/people/admins/
as there is no "+addticket" to either the admins group or individually a specific administrator.

I have now created a ticket for "launchpad", at
https://launchpad.net/products/launchpad/+ticket/465
If that is correct, please
a. make the documentation be the same in both locations above.
b. add a simple link to the page "https://launchpad.net/products/launchpad/+addticket"
suggesting to place as a Summary the text "Assistance needed to merge duplicate account".