Comment 4 for bug 1154022

Lp is insulating users from the saleforce proxy. The connection was/is unreliable so Lp does as much work upfront to ensure commercial users get what they need, then Lp takes the slow path of trying to get the information into salesforce. Lp issues commercial subscriptions without salesforce or the Canonical store. The store/salesfore is used just to extend a subscription

95% of commercial customers are Canonical and its partners, and they do not purchase from the store Lp grants the commercial subscription and the commercial admins extend it to forever. The 3 dozen non-Canonical commercial users are affected. The ridiculous steps needed to purchased, receive, and apply vouchers required commercial admins to intervene 50% of the time to review. Lp now accepts the the user/voucher credentials as proof of purchase and extends the subscriptions. A background job then tell sales force...users don't see the timeouts.