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bbfa235
(Get the code!)
I ran a similar query than before and it seems that the label change did improve thing somewhat. But I think we are still having a problem:
Out of 398 questions that came out since the fix was rolled out to production, there were:
- 193 were confirmed using the 'This Solved my Problem' button (48% vs 30% before the fix)
- 138 confirmed their own answer (34% vs 53% before the fix)
- 67 used the link from the notification email to confirm the answer (16% same as before)
So the label change had an impact on the use of the button, but I think 34% of self-answers is still high. From the initial exploration, 3 out of 26 solved questions (~11%) were real self-answers.
I think it's time to give serious considerations to MPT suggestion :-)