Comment 1 for bug 520405

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era (era) wrote : Re: Canned "this is a duplicate" response wastes time

Additionally, that particular response is awkward and silly, but there is no defined process for updating or replacing it. Having it in Launchpad itself would make it easy to magically replace all instances of the text, and natural to file a bug against Launchpad if you think there is something wrong with it.

I don't think the first implementation needs to determine who to display the text to -- just add an explanation box for the statuses with the text in question, perhaps like (and replacing) the "Remember, this is a duplicate" box which is currently generated on duplicates.

Also, the canned responses seem to live in at least two places; https://wiki.ubuntu.com/Bugs/Responses and https://wiki.ubuntu.com/Bugs/HowToTriage/