Comment 7 for bug 675577

No, lucid should be fine. Please check if the directory /var/lib/landscape/client/package/hash-id has any contents. For lucid, it should be something like:

/var/lib/landscape/client/package/hash-id/7c6efe47-12fb-11de-91bb-0016353c8658_lucid_i386

The actual uuid and architecture may be different.

If you don't, then keep tailing /var/log/landscape/package-reporter.log (tail -f .....) and restart the service (sudo /etc/init.d/landscape-client restart). At some point (in a few seconds) it should try to download this file from landscape.canonical.com.

BTW, you have a registration on landscape.canonical.com and this machine is pointing to it, right? Doesn't matter if you are a paying customer or a trial user, but the above will only happen if this machine is registered.