Is this using LDAP Identity or SQL Identity backends? Is this a federated identity user?
If this is using LDAP, was the user disabled via an update to the keystone API or disabled directly in the backend (e.g. disabled in Active Directory/LDAP not via the Keystone API)?
Is this using LDAP Identity or SQL Identity backends? Is this a federated identity user?
If this is using LDAP, was the user disabled via an update to the keystone API or disabled directly in the backend (e.g. disabled in Active Directory/LDAP not via the Keystone API)?