Comment 11 for bug 604720

I just checked into this a bit more. Our production instance is http://opensocietyinstitute.uservoice.com. The KARL forum ID on that instance is 61557. The current config on branch4 appears to point to osi.uservoice.com and the 'general' forum. That instance was an older one from a year ago when I was investigating the system for possible integration.

I checked the error log in the admin console of our instance and I see a bunch of errors related to an expired cookie. See the log below. It appears to me that the issue is that the cookie is set to expire on Aug 25 (see the "expires" value in the json data). I'm guessing we should automatically set this for something like 24 hours from the current time. If someone wants to go back, they can always go back through KARL and get a new token.

----------------- Error Log --------------------------

created_at

    Fri Sep 03 14:23:34 +0000 2010

encrypted_data

    cy4tu1eTdqBzQOpB+U2a5oIYMvNKg/Z+fRNU6MbogeVc8CNi3yF5DaKuODxV
    TU0WCKcsFNQoT26cIx1arg/uEfBq86yjMhBF0kDzU4uYtZmcmy+VnnRooZPM
    uRy2jGCzPiOunsuO5AnLQrN0s0F5PR/yJ7lJP6dQEzmvWDplROJOHabGWAd4
    EPRgxiRgOQ7EOt1E13WpE1QVe39C0UtLMFg6gNPnktBdyBQ9558Pj1WjWb1m
    hTxhBwmGZubAnW9E2FdoxQwVBv6f6bT0fvl2h4eP6k/V+I/ef6WpVDLj/HCw
    nsFnW810N3beTYT9zln5a6Kr0GQ5cxLLhkmLWHvEczzaYqdXoktFkXp7GgZp

json

    {"display_name":"Jim B Glenn",
     "url":"http://branch4.karl.sixfeetup.com/profiles/jbglenn/",
     "expires":"2010/08/25 06:29:02 +0000",
     "avatar_url":"http://branch4.karl.sixfeetup.com/profiles/jbglenn/photo/thumb/50x50.jpg",
     "guid":"jbglenn",
     "email":"<email address hidden>"}

data

    ---
    avatar_url: http://branch4.karl.sixfeetup.com/profiles/jbglenn/photo/thumb/50x50.jpg
    guid: jbglenn
    expires: 2010/08/25 06:29:02 +0000
    url: http://branch4.karl.sixfeetup.com/profiles/jbglenn/
    display_name: Jim B Glenn
    email: <email address hidden>

user

exceptions

    Cookie expired at 2010/08/25 06:29:02 +0000