We found the casue: the baseconverter (in this case) tried to convert a file using doctotext. Unfortunately, doctotext was not callable although it was present on the machine. The reason for that was that it could not be found in $PATH since it was compiled in the service user's home directory.
So the real bug was not that the file (in /tmp) was not there but that the subprocess call did not find the executable (doctotext).
Hi Paul,
this one can be closed.
We found the casue: the baseconverter (in this case) tried to convert a file using doctotext. Unfortunately, doctotext was not callable although it was present on the machine. The reason for that was that it could not be found in $PATH since it was compiled in the service user's home directory.
So the real bug was not that the file (in /tmp) was not there but that the subprocess call did not find the executable (doctotext).
Best regards,
Alex