Comment 4 for bug 1420996

Just got more info on the Openstack environment that shows this bug. It is running Icehouse, so something changed regarding secgroups between Havana and Icehouse that is broken now, but I understand it may be a huge load of changes in that part of the code, of course :-)

Dimiter, I can't really change the environment because I don't own it, it is maintained by Canonical's admins. What I can see in the logs is the following (they have some DEBUG entries in the past but I don't really know if they DEBUG was eventually turned off or what):

all-machines.log:machine-0: 2015-02-12 03:36:10 INFO juju.state.apiserver.charmrevisionupdater updater.go:107 retrieving revision information for 0 charms
all-machines.log:machine-0: 2015-02-12 03:36:10 ERROR juju.state.apiserver.charmrevisionupdater updater.go:111 finding charm revision info: Cannot access the charm store. Are you connected to the internet? Error details: Get https://store.juju.ubuntu.com/charm-info: dial tcp 91.removed:443: connection refused
all-machines.log:machine-0: 2015-02-12 03:36:10 ERROR juju revisionupdater.go:73 worker/charm revision lookup: cannot process charms: finding charm revision info: Cannot access the charm store. Are you connected to the internet? Error details: Get https://store.juju.ubuntu.com/charm-info: dial tcp 91.removed:443: connection refused
machine-0.log:2015-02-12 03:36:10 INFO juju.state.apiserver.charmrevisionupdater updater.go:107 retrieving revision information for 0 charms
machine-0.log:2015-02-12 03:36:10 ERROR juju.state.apiserver.charmrevisionupdater updater.go:111 finding charm revision info: Cannot access the charm store. Are you connected to the internet? Error details: Get https://store.juju.ubuntu.com/charm-info: dial tcp 91.removed:443: connection refused
machine-0.log:2015-02-12 03:36:10 ERROR juju revisionupdater.go:73 worker/charm revision lookup: cannot process charms: finding charm revision info: Cannot access the charm store. Are you connected to the internet? Error details: Get https://store.juju.ubuntu.com/charm-info: dial tcp 91.removed:443: connection refused

I will ask some of the sysadmins involved to step in and provide more info, but I can't promise they will do that ASAP.