Inkscape crashes often and unexpected

Bug #395072 reported by Max Ryser
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
Inkscape
Invalid
High
Unassigned

Bug Description

Inkscape crashes often and unexpected
Using Inkscape on Vista.
Crashes often, not specific to any action or keyboard command.
Computer tells me that Inkscape has found an internal error and will be closed.

Inkscape 0.46, built Apr 1 2008

This is the message i get:

Inkscape ist auf einen internen Fehler gestossen und wird nun geschlossen.
Unter folgenden Speicherorten wurden automatische Sicherungskopien nicht gespeicherter Dokumente angelegt:
CW opencircui.2009_07_02_11_45_23.0

This is the error status VISTA provides:

Problemsignatur:
Problemereignisname: APPCRASH
Anwendungsname: Inkscape.exe
Anwendungsversion: 0.46.0.0
Anwendungszeitstempel: 47f1a437
Fehlermodulname: ntdll.dll
Fehlermodulversion: 6.0.6000.16386
Fehlermodulzeitstempel: 4549bdc9
Ausnahmecode: c0000005
Ausnahmeoffset: 00061884
Betribssystemversion: 6.0.6000.2.0.0.768.3
Gebietsschema-ID: 2055
Zusatzinformation 1: 8d13
Zusatzinformation 2: cdca9b1d21d12b77d84f02df48e34311
Zusatzinformation 3: 8d13
Zusatzinformation 4: cdca9b1d21d12b77d84f02df48e34311

Tags: crash win32
Revision history for this message
jazzynico (jazzynico) wrote :

Hi Max,

Could you please try to test with a recent development build? You'll find the latest ones at: http://inkscape.modevia.com/win32/?M=D

It could also be useful to trap more error messages using a small command line program called inkscapec.exe. The whole procedure is explained here: http://kaioa.com/node/63

Thanks.

jazzynico (jazzynico)
Changed in inkscape:
importance: Undecided → High
status: New → Incomplete
tags: added: crash win32
Revision history for this message
Travis (j-travis-nelson) wrote :

I downloaded inkscape three weeks ago and have been having the EXACT same problem (albeit w/o the german error messages): crashes often and for no apparent reason due to 'internal error' while running the program in Vista.

Revision history for this message
Diederik van Lierop (mail-diedenrezi) wrote :

But which version did you download? Was it v0.46 or v0.47? I'm assuming it was the latter, but I just want to be sure not to make false assumptions.

Revision history for this message
Travis (j-travis-nelson) wrote : Re: [Bug 395072] Re: Inkscape crashes often and unexpected

Sorry, yes it's v0.47

Thank you!

On Wed, Jan 13, 2010 at 12:22 AM, Diederik van Lierop <email address hidden>wrote:

> But which version did you download? Was it v0.46 or v0.47? I'm assuming
> it was the latter, but I just want to be sure not to make false
> assumptions.
>
> --
> Inkscape crashes often and unexpected
> https://bugs.launchpad.net/bugs/395072
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in Inkscape: A Vector Drawing Tool: Incomplete
>
> Bug description:
> Inkscape crashes often and unexpected
> Using Inkscape on Vista.
> Crashes often, not specific to any action or keyboard command.
> Computer tells me that Inkscape has found an internal error and will be
> closed.
>
> Inkscape 0.46, built Apr 1 2008
>
> This is the message i get:
>
> Inkscape ist auf einen internen Fehler gestossen und wird nun geschlossen.
> Unter folgenden Speicherorten wurden automatische Sicherungskopien nicht
> gespeicherter Dokumente angelegt:
> CW opencircui.2009_07_02_11_45_23.0
>
> This is the error status VISTA provides:
>
> Problemsignatur:
> Problemereignisname: APPCRASH
> Anwendungsname: Inkscape.exe
> Anwendungsversion: 0.46.0.0
> Anwendungszeitstempel: 47f1a437
> Fehlermodulname: ntdll.dll
> Fehlermodulversion: 6.0.6000.16386
> Fehlermodulzeitstempel: 4549bdc9
> Ausnahmecode: c0000005
> Ausnahmeoffset: 00061884
> Betribssystemversion: 6.0.6000.2.0.0.768.3
> Gebietsschema-ID: 2055
> Zusatzinformation 1: 8d13
> Zusatzinformation 2: cdca9b1d21d12b77d84f02df48e34311
> Zusatzinformation 3: 8d13
> Zusatzinformation 4: cdca9b1d21d12b77d84f02df48e34311
>
> To unsubscribe from this bug, go to:
> https://bugs.launchpad.net/inkscape/+bug/395072/+subscribe
>

Revision history for this message
su_v (suv-lp) wrote :

Would you be willing to test with the prerelease version 0.48pre1 [1] or a recent development snapshot [2] if these random crashes still occur and paste again the current error status Vista (or your current WIndows version) provides in case of random crashes?

[1] http://sourceforge.net/projects/inkscape/files/inkscape/0.48pre1/
[2] http://inkscape.modevia.com/win32/?C=M;O=D

Revision history for this message
Travis (j-travis-nelson) wrote :

Thanks I'll give it a test-drive when I have some time.

- Travis

On 7/26/10, ~suv <email address hidden> wrote:
> Would you be willing to test with the prerelease version 0.48pre1 [1] or
> a recent development snapshot [2] if these random crashes still occur
> and paste again the current error status Vista (or your current WIndows
> version) provides in case of random crashes?
>
> [1] http://sourceforge.net/projects/inkscape/files/inkscape/0.48pre1/
> [2] http://inkscape.modevia.com/win32/?C=M;O=D
>
> --
> Inkscape crashes often and unexpected
> https://bugs.launchpad.net/bugs/395072
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in Inkscape: A Vector Drawing Tool: Incomplete
>
> Bug description:
> Inkscape crashes often and unexpected
> Using Inkscape on Vista.
> Crashes often, not specific to any action or keyboard command.
> Computer tells me that Inkscape has found an internal error and will be
> closed.
>
> Inkscape 0.46, built Apr 1 2008
>
> This is the message i get:
>
> Inkscape ist auf einen internen Fehler gestossen und wird nun geschlossen.
> Unter folgenden Speicherorten wurden automatische Sicherungskopien nicht
> gespeicherter Dokumente angelegt:
> CW opencircui.2009_07_02_11_45_23.0
>
> This is the error status VISTA provides:
>
> Problemsignatur:
> Problemereignisname: APPCRASH
> Anwendungsname: Inkscape.exe
> Anwendungsversion: 0.46.0.0
> Anwendungszeitstempel: 47f1a437
> Fehlermodulname: ntdll.dll
> Fehlermodulversion: 6.0.6000.16386
> Fehlermodulzeitstempel: 4549bdc9
> Ausnahmecode: c0000005
> Ausnahmeoffset: 00061884
> Betribssystemversion: 6.0.6000.2.0.0.768.3
> Gebietsschema-ID: 2055
> Zusatzinformation 1: 8d13
> Zusatzinformation 2: cdca9b1d21d12b77d84f02df48e34311
> Zusatzinformation 3: 8d13
> Zusatzinformation 4: cdca9b1d21d12b77d84f02df48e34311
>
> To unsubscribe from this bug, go to:
> https://bugs.launchpad.net/inkscape/+bug/395072/+subscribe
>

Revision history for this message
dreamfaller (renegade-traceur) wrote :

I just fixed this error... it seemed to be caused by one of two things...

a bad preference file... or quserex.dll is missing...

Try the following:

1) delete the 'Inkscape folder' in C:\users\(user name)\AppData\Roaming

2) Launch Inkscape

or

1) reinstall quserex.dll by uninstalling and reinstalling the open libraries at:

http://sourceforge.net/projects/openlibraries/files/openlibraries/0.4.0/openlibraries-0.4.0-sdk.exe/download

2) Launch Inkscape.

I luv teh INKSCAPE!

Revision history for this message
Travis (j-travis-nelson) wrote :

Thanks I'll try the fix!

On Tue, Oct 5, 2010 at 12:20 PM, dreamfaller <email address hidden> wrote:
> I just fixed this error... it seemed to be caused by one of two
> things...
>
> a bad preference file... or quserex.dll is missing...
>
> Try the following:
>
> 1) delete the 'Inkscape folder' in C:\users\(user name)\AppData\Roaming
>
> 2) Launch Inkscape
>
> or
>
>
> 1) reinstall quserex.dll by uninstalling and reinstalling the open libraries at:
>
> http://sourceforge.net/projects/openlibraries/files/openlibraries/0.4.0/openlibraries-0.4.0-sdk.exe/download
>
> 2) Launch Inkscape.
>
> I luv teh INKSCAPE!
>
> --
> Inkscape crashes often and unexpected
> https://bugs.launchpad.net/bugs/395072
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in Inkscape: A Vector Drawing Tool: Incomplete
>
> Bug description:
> Inkscape crashes often and unexpected
> Using Inkscape on Vista.
> Crashes often, not specific to any action or keyboard command.
> Computer tells me that Inkscape has found an internal error and will be closed.
>
> Inkscape 0.46, built Apr  1 2008
>
> This is the message i get:
>
> Inkscape ist auf einen internen Fehler gestossen und wird nun geschlossen.
> Unter folgenden Speicherorten wurden automatische Sicherungskopien nicht gespeicherter Dokumente angelegt:
> CW opencircui.2009_07_02_11_45_23.0
>
> This is the error status VISTA provides:
>
> Problemsignatur:
> Problemereignisname:    APPCRASH
> Anwendungsname:         Inkscape.exe
> Anwendungsversion:      0.46.0.0
> Anwendungszeitstempel:  47f1a437
> Fehlermodulname:                ntdll.dll
> Fehlermodulversion:     6.0.6000.16386
> Fehlermodulzeitstempel: 4549bdc9
> Ausnahmecode:           c0000005
> Ausnahmeoffset:         00061884
> Betribssystemversion:   6.0.6000.2.0.0.768.3
> Gebietsschema-ID:               2055
> Zusatzinformation 1:    8d13
> Zusatzinformation 2:    cdca9b1d21d12b77d84f02df48e34311
> Zusatzinformation 3:    8d13
> Zusatzinformation 4:    cdca9b1d21d12b77d84f02df48e34311
>
> To unsubscribe from this bug, go to:
> https://bugs.launchpad.net/inkscape/+bug/395072/+subscribe
>

Revision history for this message
Kris (kris-degussem) wrote :

No reactions within more than two years and regarding the comments, the bug seems to be external.
Hence, closing this report.

Changed in inkscape:
status: Incomplete → Invalid
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