SMSs not appearing in msg menu

Bug #1229387 reported by Jono Bacon
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
Messaging Menu
Fix Released
Critical
Lars Karlitski
messaging-app
Invalid
Critical
Gustavo Pichorim Boiko
indicator-messages (Ubuntu)
Fix Released
Critical
Unassigned
Saucy
Fix Released
Critical
Unassigned

Bug Description

In update 60 I am not seeing texts appearing in the messaging menu. I tested with texts from Skype and Rick Spencer. Neither number was in my address book, so I wonder if that was the cause.

Revision history for this message
Rick Spencer (rick-rickspencer3) wrote :

I can confirm this as well on my side. Jono texted me from his phone from a # in my address book, messaging menu worked. He texted me from a number that was not in my address book, messaging menu did not work.

Changed in indicator-messages:
status: New → Confirmed
Julien Funk (jaboing)
tags: added: jfunk
Revision history for this message
Lars Karlitski (larsu) wrote :

Sounds like the phone-app doesn't add messages to the messaging menu when the contact isn't in the address book.

Feel free to reassign this to indicator-messages if that's not the case.

affects: indicator-messages → messaging-app
Bill Filler (bfiller)
Changed in telephony-service (Ubuntu Saucy):
status: New → Confirmed
importance: Undecided → Critical
assignee: nobody → Gustavo Pichorim Boiko (boiko)
Bill Filler (bfiller)
Changed in messaging-app:
importance: Undecided → Critical
assignee: nobody → Tiago Salem Herrmann (tiagosh)
Changed in telephony-service (Ubuntu Saucy):
assignee: Gustavo Pichorim Boiko (boiko) → Tiago Salem Herrmann (tiagosh)
Changed in messaging-app:
assignee: Tiago Salem Herrmann (tiagosh) → Gustavo Pichorim Boiko (boiko)
Changed in telephony-service (Ubuntu Saucy):
assignee: Tiago Salem Herrmann (tiagosh) → Gustavo Pichorim Boiko (boiko)
Changed in messaging-app:
status: Confirmed → In Progress
Revision history for this message
Khairul Aizat Kamarudzzaman (fenris) wrote :

i've tested with update 70 .. SMS appeared in msg menu

Revision history for this message
Gustavo Pichorim Boiko (boiko) wrote :

I spent some time debugging this, as the behavior was very random: sometimes messages would appear, sometimes they wouldn't and at some point it would stop working at all.

I wrote a test application that would create a new entry in the menu every 500ms, and when trying to run it I got some memory errors in the indicator-messages-service:
*** Error in `/usr/lib/arm-linux-gnueabihf/indicator-messages/indicator-messages-service': corrupted double-linked list: 0x001419b0 ***

and sometimes:

*** Error in `/usr/lib/arm-linux-gnueabihf/indicator-messages/indicator-messages-service': malloc(): memory corruption (fast): 0x013b6ee8 ***

So, the steps to reproduce:

1) Compile and run this test program for the device: http://ubuntuone.com/3XTnbxnqU0U8SYuiIDFIYH
2) Start the indicator-messages-service manually (to see the printed messages)
3) run the test program.

Changed in indicator-messages:
assignee: nobody → Lars Uebernickel (larsu)
importance: Undecided → Critical
Revision history for this message
Gustavo Pichorim Boiko (boiko) wrote :
Revision history for this message
Lars Karlitski (larsu) wrote :

Thanks for the test program, Gustavo. I'm not seeing the exact same messages that you see, but I'm getting crashes as well.

I've fixed two bugs last Friday that potentially corrupted the stack. When I apply those fixes, I don't see any errors or crashes. Can you please try if they work for you as well? They're both on lp:~larsu/indicator-messages/return-true-from-handlers, but should be in a release soon.

Changed in indicator-messages:
status: New → Incomplete
Revision history for this message
Gustavo Pichorim Boiko (boiko) wrote :

Lars, I have just tried here and indeed your MR fixes the problem.

Lars Karlitski (larsu)
Changed in indicator-messages:
status: Incomplete → In Progress
status: In Progress → Fix Committed
affects: telephony-service (Ubuntu Saucy) → indicator-messages (Ubuntu Saucy)
Changed in indicator-messages (Ubuntu Saucy):
assignee: Gustavo Pichorim Boiko (boiko) → nobody
Changed in messaging-app:
status: In Progress → Invalid
Revision history for this message
Christina Li (christina-li) wrote :

I tested with today's build (2 oct) and I had similar issue:
1. I can see the first 3 messages received in the messaging menu, any messages received after that doesn't show up - wouldn't have a clue what I missed :(
2. I can reply to a message from the messaging menu
3. I can also tap on a message to shortcut to messaging app to see the thread

But, I can only do 2 & 3 the first time, and then text don't send (even though I have typed the reply and becomes greyed out) in messaging menu nor can I go to the thread via shortcut icon anymore!

They are all saved contacts on my phone.

tags: added: messaging-app-sept-2013
Revision history for this message
Bill Filler (bfiller) wrote :

waiting on a new release of indicator-messages as that has many of the fixes needed

Revision history for this message
Ted Gould (ted) wrote :

Going to go ahead and mark as Fixed Released in Saucy as I'm looking at it now, and the bug isn't in the changelog so it won't get done automatically.

Changed in indicator-messages:
status: Fix Committed → Fix Released
Changed in indicator-messages (Ubuntu Saucy):
status: Confirmed → Fix Released
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