Comment 0 for bug 2034477

Revision history for this message
Pradip Kumar Das (pradipkumardas) wrote :

Hello.

Ubuntu 22.04.3 with (later upgraded to kernel 6.2.0-32-generic) was installed in rewly purchased LENOVO V15 GEN4 AMN (AMD Ryzen 5 7520u) laptop and it was noticed that keyboard, touchpad and microphone are not working. The keyboard and touchpad work fine in BIOS setup and till GRUB (command line). It was found that when external devices such as keyboard, mouse and microphone are connected through USB and 3.5 jack, respectively, these work just fine. To confirm these are not hardware problems, Microsoft Windows 11 (Home) was installed in another disk partition and observed all these working alright. Hence a bug is being reported to draw attention of the concerned team and I request them to refer this issue and do the needful at the earliest.

Regards,
Pradip Kumar Das

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: linux-image-6.2.0-32-generic 6.2.0-32.32~22.04.1
ProcVersionSignature: Ubuntu 6.2.0-32.32~22.04.1-generic 6.2.16
Uname: Linux 6.2.0-32-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Wed Sep 6 08:04:42 2023
InstallationDate: Installed on 2023-08-14 (22 days ago)
InstallationMedia: Ubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64 (20230223)
ProcEnviron:
 LANGUAGE=en_IN:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_IN
 SHELL=/bin/bash
SourcePackage: linux-signed-hwe-6.2
UpgradeStatus: No upgrade log present (probably fresh install)