Cannot open scriblioe, Parse error

[Jeff Sharpe]

We get a Parse error when trying to open scriblio on scribe4.indiana (high priority) and also info1.indiana (lesser priority.) We use 4 for our volunteers to scan and it would be great to get it working again.
Thanks.

[Jude Coelho (judec)]

Hey jeff, this usually happens when the scribe.xml file has been deleted or emptied somehow. If you copy the scribe.xml from another scribe and edit it according to the rules in the Reimaging PDS it should correct it.

Jude Coelho
Process Manager
Internet Archive

On May 23, 2012, at 8:15 AM, Jeff Sharpe wrote:

> Public bug reported:
>
> We get a Parse error when trying to open scriblio on scribe4.indiana (high priority) and also info1.indiana (lesser priority.) We use 4 for our volunteers to scan and it would be great to get it working again.
> Thanks.
>
> ** Affects: ia-techsupport
> Importance: Undecided
> Status: New
>
> --
> You received this bug notification because you are subscribed to
> Internet Archive - Tech Support.
> https://bugs.launchpad.net/bugs/1003490
>
> Title:
> Cannot open scriblioe, Parse error
>
> Status in Internet Archive - Tech Support:
> New
>
> Bug description:
> We get a Parse error when trying to open scriblio on scribe4.indiana (high priority) and also info1.indiana (lesser priority.) We use 4 for our volunteers to scan and it would be great to get it working again.
> Thanks.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ia-techsupport/+bug/1003490/+subscriptions

[Jeff Sharpe (jeffs)]

Hey,
Jye did that, but now it starts up, then shuts off almost right away. We
are at a loss as to what to do.
Jeff

> Hey jeff, this usually happens when the scribe.xml file has been deleted
> or emptied somehow. If you copy the scribe.xml from another scribe and
> edit it according to the rules in the Reimaging PDS it should correct
> it.
>
> Jude Coelho
> Process Manager
> Internet Archive
>
>
> On May 23, 2012, at 8:15 AM, Jeff Sharpe wrote:
>
>> Public bug reported:
>>
>> We get a Parse error when trying to open scriblio on scribe4.indiana
>> (high priority) and also info1.indiana (lesser priority.) We use 4 for
>> our volunteers to scan and it would be great to get it working again.
>> Thanks.
>>
>> ** Affects: ia-techsupport
>> Importance: Undecided
>> Status: New
>>
>> --
>> You received this bug notification because you are subscribed to
>> Internet Archive - Tech Support.
>> https://bugs.launchpad.net/bugs/1003490
>>
>> Title:
>> Cannot open scriblioe, Parse error
>>
>> Status in Internet Archive - Tech Support:
>> New
>>
>> Bug description:
>> We get a Parse error when trying to open scriblio on scribe4.indiana
>> (high priority) and also info1.indiana (lesser priority.) We use 4 for
>> our volunteers to scan and it would be great to get it working again.
>> Thanks.
>>
>> To manage notifications about this bug go to:
>> https://bugs.launchpad.net/ia-techsupport/+bug/1003490/+subscriptions
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1003490
>
> Title:
> Cannot open scriblioe, Parse error
>
> Status in Internet Archive - Tech Support:
> New
>
> Bug description:
> We get a Parse error when trying to open scriblio on scribe4.indiana
> (high priority) and also info1.indiana (lesser priority.) We use 4 for
> our volunteers to scan and it would be great to get it working again.
> Thanks.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ia-techsupport/+bug/1003490/+subscriptions
>

[Jeff Sharpe (jeffs)]

As we didn't get any feedback, we put a new power supply, RAM,hard drive, in the toaster and re-imaged it again. It seemed fine, except for the parse error again, until we got to 8.3.10 Updating for CropAssistant. Now it is shutting off again.!
 Prior to this we made a new re-image disk and re-downloaded the required flash drive download. We are going to try to reimage again and stop at 8.3.10 and wait for you to check it out, unless you have a better idea.
We would like to get this scribe going as it has been 3 weeks that it has been down and we need it.
Your help is much appreciated.

[Jude Coelho (judec)]

What exactly does the parse error say? Likely it is malformation of the
/home/scribe/.scriblio/scribe.xml file.

Jude Coelho
Process Manager
Internet Archive

On 6/11/12 11:40 AM, Jeff Sharpe wrote:
> As we didn't get any feedback, we put a new power supply, RAM,hard drive, in the toaster and re-imaged it again. It seemed fine, except for the parse error again, until we got to 8.3.10 Updating for CropAssistant. Now it is shutting off again.!
> Prior to this we made a new re-image disk and re-downloaded the required flash drive download. We are going to try to reimage again and stop at 8.3.10 and wait for you to check it out, unless you have a better idea.
> We would like to get this scribe going as it has been 3 weeks that it has been down and we need it.
> Your help is much appreciated.
>

[Jeff Sharpe (jeffs)]

I can't tell you that as it now shuts down during re-imaging. Will try
again tomorrow.
Jeff

> What exactly does the parse error say? Likely it is malformation of the
> /home/scribe/.scriblio/scribe.xml file.
>
> Jude Coelho
> Process Manager
> Internet Archive
>
>
> On 6/11/12 11:40 AM, Jeff Sharpe wrote:
>> As we didn't get any feedback, we put a new power supply, RAM,hard
>> drive, in the toaster and re-imaged it again. It seemed fine, except for
>> the parse error again, until we got to 8.3.10 Updating for
>> CropAssistant. Now it is shutting off again.!
>> Prior to this we made a new re-image disk and re-downloaded the
>> required flash drive download. We are going to try to reimage again
>> and stop at 8.3.10 and wait for you to check it out, unless you have a
>> better idea.
>> We would like to get this scribe going as it has been 3 weeks that it
>> has been down and we need it.
>> Your help is much appreciated.
>>
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1003490
>
> Title:
> Cannot open scriblioe, Parse error
>
> Status in Internet Archive - Tech Support:
> New
>
> Bug description:
> We get a Parse error when trying to open scriblio on scribe4.indiana
> (high priority) and also info1.indiana (lesser priority.) We use 4 for
> our volunteers to scan and it would be great to get it working again.
> Thanks.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ia-techsupport/+bug/1003490/+subscriptions
>

[Jude Coelho (judec)]

Shutting down is definitely strange, I don't know what could be causing
that. If you turn it on tomorrow we can ssh in and take a look around.

Jude Coelho
Process Manager
Internet Archive

On 6/11/12 1:43 PM, Jeff Sharpe wrote:
> I can't tell you that as it now shuts down during re-imaging. Will try
> again tomorrow.
> Jeff
>
>> What exactly does the parse error say? Likely it is malformation of the
>> /home/scribe/.scriblio/scribe.xml file.
>>
>> Jude Coelho
>> Process Manager
>> Internet Archive
>>
>>
>> On 6/11/12 11:40 AM, Jeff Sharpe wrote:
>>> As we didn't get any feedback, we put a new power supply, RAM,hard
>>> drive, in the toaster and re-imaged it again. It seemed fine, except for
>>> the parse error again, until we got to 8.3.10 Updating for
>>> CropAssistant. Now it is shutting off again.!
>>> Prior to this we made a new re-image disk and re-downloaded the
>>> required flash drive download. We are going to try to reimage again
>>> and stop at 8.3.10 and wait for you to check it out, unless you have a
>>> better idea.
>>> We would like to get this scribe going as it has been 3 weeks that it
>>> has been down and we need it.
>>> Your help is much appreciated.
>>>
>> --
>> You received this bug notification because you are subscribed to the bug
>> report.
>> https://bugs.launchpad.net/bugs/1003490
>>
>> Title:
>> Cannot open scriblioe, Parse error
>>
>> Status in Internet Archive - Tech Support:
>> New
>>
>> Bug description:
>> We get a Parse error when trying to open scriblio on scribe4.indiana
>> (high priority) and also info1.indiana (lesser priority.) We use 4 for
>> our volunteers to scan and it would be great to get it working again.
>> Thanks.
>>
>> To manage notifications about this bug go to:
>> https://bugs.launchpad.net/ia-techsupport/+bug/1003490/+subscriptions
>>

[Jeff Sharpe (jeffs)]

Will do. Thanks Jude.
Jeff

> Shutting down is definitely strange, I don't know what could be causing
> that. If you turn it on tomorrow we can ssh in and take a look around.
>
> Jude Coelho
> Process Manager
> Internet Archive
>
>
> On 6/11/12 1:43 PM, Jeff Sharpe wrote:
>> I can't tell you that as it now shuts down during re-imaging. Will try
>> again tomorrow.
>> Jeff
>>
>>> What exactly does the parse error say? Likely it is malformation of the
>>> /home/scribe/.scriblio/scribe.xml file.
>>>
>>> Jude Coelho
>>> Process Manager
>>> Internet Archive
>>>
>>>
>>> On 6/11/12 11:40 AM, Jeff Sharpe wrote:
>>>> As we didn't get any feedback, we put a new power supply, RAM,hard
>>>> drive, in the toaster and re-imaged it again. It seemed fine, except
>>>> for
>>>> the parse error again, until we got to 8.3.10 Updating for
>>>> CropAssistant. Now it is shutting off again.!
>>>> Prior to this we made a new re-image disk and re-downloaded the
>>>> required flash drive download. We are going to try to reimage again
>>>> and stop at 8.3.10 and wait for you to check it out, unless you have a
>>>> better idea.
>>>> We would like to get this scribe going as it has been 3 weeks that it
>>>> has been down and we need it.
>>>> Your help is much appreciated.
>>>>
>>> --
>>> You received this bug notification because you are subscribed to the
>>> bug
>>> report.
>>> https://bugs.launchpad.net/bugs/1003490
>>>
>>> Title:
>>> Cannot open scriblioe, Parse error
>>>
>>> Status in Internet Archive - Tech Support:
>>> New
>>>
>>> Bug description:
>>> We get a Parse error when trying to open scriblio on scribe4.indiana
>>> (high priority) and also info1.indiana (lesser priority.) We use 4 for
>>> our volunteers to scan and it would be great to get it working again.
>>> Thanks.
>>>
>>> To manage notifications about this bug go to:
>>> https://bugs.launchpad.net/ia-techsupport/+bug/1003490/+subscriptions
>>>
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1003490
>
> Title:
> Cannot open scriblioe, Parse error
>
> Status in Internet Archive - Tech Support:
> New
>
> Bug description:
> We get a Parse error when trying to open scriblio on scribe4.indiana
> (high priority) and also info1.indiana (lesser priority.) We use 4 for
> our volunteers to scan and it would be great to get it working again.
> Thanks.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ia-techsupport/+bug/1003490/+subscriptions
>

[Jeff Sharpe (jeffs)]

Jude,
Right now scribe 4 indiana is on and i will not push code or install
autocrop until you have a look. The problems appear to be when we push
code and after.
Let me know.
Thanks,
Jeff

> Shutting down is definitely strange, I don't know what could be causing
> that. If you turn it on tomorrow we can ssh in and take a look around.
>
> Jude Coelho
> Process Manager
> Internet Archive
>
>
> On 6/11/12 1:43 PM, Jeff Sharpe wrote:
>> I can't tell you that as it now shuts down during re-imaging. Will try
>> again tomorrow.
>> Jeff
>>
>>> What exactly does the parse error say? Likely it is malformation of the
>>> /home/scribe/.scriblio/scribe.xml file.
>>>
>>> Jude Coelho
>>> Process Manager
>>> Internet Archive
>>>
>>>
>>> On 6/11/12 11:40 AM, Jeff Sharpe wrote:
>>>> As we didn't get any feedback, we put a new power supply, RAM,hard
>>>> drive, in the toaster and re-imaged it again. It seemed fine, except
>>>> for
>>>> the parse error again, until we got to 8.3.10 Updating for
>>>> CropAssistant. Now it is shutting off again.!
>>>> Prior to this we made a new re-image disk and re-downloaded the
>>>> required flash drive download. We are going to try to reimage again
>>>> and stop at 8.3.10 and wait for you to check it out, unless you have a
>>>> better idea.
>>>> We would like to get this scribe going as it has been 3 weeks that it
>>>> has been down and we need it.
>>>> Your help is much appreciated.
>>>>
>>> --
>>> You received this bug notification because you are subscribed to the
>>> bug
>>> report.
>>> https://bugs.launchpad.net/bugs/1003490
>>>
>>> Title:
>>> Cannot open scriblioe, Parse error
>>>
>>> Status in Internet Archive - Tech Support:
>>> New
>>>
>>> Bug description:
>>> We get a Parse error when trying to open scriblio on scribe4.indiana
>>> (high priority) and also info1.indiana (lesser priority.) We use 4 for
>>> our volunteers to scan and it would be great to get it working again.
>>> Thanks.
>>>
>>> To manage notifications about this bug go to:
>>> https://bugs.launchpad.net/ia-techsupport/+bug/1003490/+subscriptions
>>>
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1003490
>
> Title:
> Cannot open scriblioe, Parse error
>
> Status in Internet Archive - Tech Support:
> New
>
> Bug description:
> We get a Parse error when trying to open scriblio on scribe4.indiana
> (high priority) and also info1.indiana (lesser priority.) We use 4 for
> our volunteers to scan and it would be great to get it working again.
> Thanks.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ia-techsupport/+bug/1003490/+subscriptions
>