Comment 15 for bug 966130

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Sanjay Kumar (sanjay-kumar14) wrote :

Hi Larry,

Can you provide me the application output. Steps of capturing the same are:

1) Add printer using hp-setup command in the terminal.
2) Run hp-toolbox command and then stop print queue "Printer Control->Stop Printer"
3) Try to print the web page which has issues.
4) Copy the file /var/spool/cups/d* to /tmp directory and then change its permission to 755.
   e.g => su && cd /var/spool/cups
          => cp d00011-001 /tmp
          => chmod 755 /tmp/d00011-001
5) Send me the file (/tmp/d*)

NOTE** This is the file which will be provided to the Linux driver by an Application. If something wrong happens in d* file itself then the issue occurs because of Application.

Thanks,
Sanjay