Comment 2 for bug 920695

Hi *,

are there any updates on this?

please note the printer is connected via network, not USB.

thanks & regards,
Georg

Quoting / Zitat von goutamkk <email address hidden>:

> Hi Vectorio,
>
> Thanks for reporting this bug here. Yes this need to be really
> concerned for the Linux drivers. I been working on it for a while.
> This problem happens when the printer goes into sleep state (or not
> in use for long time) and the driver does not receive any message
> from the printer and the USB channel gets freezed . When you launch
> the toolbox it tries to query the printer to update the status and
> the channel doesn't get open for communication and hence gives the
> communication error.
> Also this does not happen all the time when you have single print
> queue opened for this device in the system-config-printer utility.
>
> Will be working on it and make this issue get fixed.
>
> Thanks
> Goutam
>
> ** Changed in: hplip
> Status: New => In Progress
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/920695
>
> Title:
> HP Device Manager shows Communication Error for no reason
>
> Status in HP Linux Imaging and Printing:
> In Progress
>
> Bug description:
> HPLIP 3.11.12, Ubuntu 11.04 (up to date), HP OfficeJet Pro 8600 Plus.
>
> Every 10 days or so, I start getting "communication errors" displayed
> by the HP Device manager. Experimenting around a bit showed that if I
> delete all my printers (actually just one, but it has a printer and a
> fax in the same device), restart the computer, and add the printer
> again, the printer is recognized correctly and printing works after
> that... for a few days. But this is of course a bit annoying.
>
> Note that printing from Mac OS and Windows XP works without problems.
>
> To manage notifications about this bug go to:
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