Comment 11 for bug 920695

Revision history for this message
Vectorio (gprofos) wrote : Re: [Bug 920695] Re: HP Device Manager shows Communication Error for no reason

dear sir, dear madam,

I just installed HPLIP 3.12.6. I use Ubuntu 11.10 and it is up to
date. The problem still persists! Please kindly advise. Further
troubleshooting may be needed.

Almost every time I print, I have to uninstall my printer, reboot my
computer, and install it again. This is somewhat less than efficient.

Your due attention will be appreciated.

with thanks / kind regards,
Georg Profos

Quoting / Zitat von goutamkk <email address hidden>:

> provide the output of command "lpc status". Make sure you have only one
> print and fax queue for your printer in system-config-printer.
>
> Regards,
> Goutam
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/920695
>
> Title:
> HP Device Manager shows Communication Error for no reason
>
> Status in HP Linux Imaging and Printing:
> In Progress
>
> Bug description:
> HPLIP 3.11.12, Ubuntu 11.04 (up to date), HP OfficeJet Pro 8600 Plus.
>
> Every 10 days or so, I start getting "communication errors" displayed
> by the HP Device manager. Experimenting around a bit showed that if I
> delete all my printers (actually just one, but it has a printer and a
> fax in the same device), restart the computer, and add the printer
> again, the printer is recognized correctly and printing works after
> that... for a few days. But this is of course a bit annoying.
>
> Note that printing from Mac OS and Windows XP works without problems.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/hplip/+bug/920695/+subscriptions