Comment 0 for bug 879667

Hi,

I am having the same issue as reported in this report.

1) Issue started under Ubuntu 11.04
2) After upgrading to 11.10 still experiencing same issue
3) Printing works fine on same laptop under Windows 7 boot partition.
4) I'm also using an Officejet Pro K550
5) Currently running latest updates under 11.10
6) And I have HP Device Manager installed and working.

When attempting to print or run a test print - job starts and always gets an inch or two down the page and then stops. Error code in HP Device Manager is always 5012 - Device Communication Error.

I have never logged a bug under Launchpad before but am happy to pursue this path. Although no whiz - I can follow technical instructions if laid out clearly.

If I need to log a new ticket then please let me know.

Looking forward to a response.