Comment 12 for bug 877793

Hi,
I have managed to run the command 'hp-probe' which finds the printer on the network.

However command: 'hp-scan -g'
Finds the printer as well but refuses to scan from it with the error line:
'error: Unable to locate device hpaio:/net/HP_Color_LaserJet_CM2320nf_MFP?zc=NPI7887E4 using SANE backend hpaio:. Please check HPLIP installation.'

In the file '/etc/sane.d/dll.d/hplip' hplip is entered ok and '/etc/sane.d/dll.conf' has the 'net' entry available and 'hpaio' at the end.

I have included the files and the command line captures in the attached tar ball. The printer is also showing up in CUPS so, I must assume that the network is not the issue. I think it is fair to say the installation is not completely working as I cannot scan but only print now :((((

Any updates from your side?