Comment 11 for bug 877793

Revision history for this message
Rickard (rickard-uk) wrote :

Hi,
This worked in installing the plugin :)
And then the printer was found and connected too with HP Device Manager. I printed a test page which also worked =]

However the drivers for the scanning do not work :(
I tested the scan option with HP Device Manager and got an error dialogue box, which I have included as an attached tar ball. I then ran:
hp-scan -g and got these results:

$ hp-scan -g

HP Linux Imaging and Printing System (ver. 3.11.10)
Scan Utility ver. 2.2

Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

hp-scan[2493]: debug: getDeviceUri(None, None, ['hpaio'], {'scan-type': (<built-in function gt>, 0)}, , True)
hp-scan[2493]: debug: Mode=0
hp-scan[2493]: debug: hpfax:/net/HP_Color_LaserJet_CM2320nf_MFP?zc=NPI7887E4: back_end:hpfax is_hp:True bus:net model:HP_Color_LaserJet_CM2320nf_MFP serial: dev_file: host:NPI7887E4 zc:NPI7887E4 port:1
hp-scan[2493]: debug: hp:/net/HP_Color_LaserJet_CM2320nf_MFP?zc=NPI7887E4: back_end:hp is_hp:True bus:net model:HP_Color_LaserJet_CM2320nf_MFP serial: dev_file: host:NPI7887E4 zc:NPI7887E4 port:1
hp-scan[2493]: debug: Cache miss: hp_color_laserjet_cm2320nf_mfp
hp-scan[2493]: debug: Reading file: /usr/share/hplip/data/models/models.dat
hp-scan[2493]: debug: Searching for section [hp_color_laserjet_cm2320nf_mfp] in file /usr/share/hplip/data/models/models.dat
hp-scan[2493]: debug: Found section [hp_color_laserjet_cm2320nf_mfp] in file /usr/share/hplip/data/models/models.dat
hp-scan[2493]: debug: {'hpaio:/net/HP_Color_LaserJet_CM2320nf_MFP?zc=NPI7887E4': ['Printer-HP_Color_LaserJet_CM2320nf_MFP']}
Using device: hpaio:/net/HP_Color_LaserJet_CM2320nf_MFP?zc=NPI7887E4

warning: No destinations specified. Adding 'file' destination by default.
error: Unable to locate device hpaio:/net/HP_Color_LaserJet_CM2320nf_MFP?zc=NPI7887E4 using SANE backend hpaio:. Please check HPLIP installation.

I also ran the same command on another machine that has 11.04 and it worked, I have included the capture for that 11.04 install in the attached tar ball. As you can see it can find 'hpaio:/net/HP_Color_LaserJet_CM2320nf_MFP?zc=NPI7887E4'.
Therefore the network and the printer are fine and it must be something to do with the installation of the drivers :(

So, a lot of great progress but now, only scanning fails :(