Comment 2 for bug 865717

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goutam kodu (goutam-hplip) wrote :

Hi Juan,

Thanks for hp-check output. The hplip version that is installed is 3.10.2. and the ppd that is used is hpijs.
Please install the latest hplip-3.11.10 by downloading it from http://hplipopensource.com/hplip-web/gethplip.html and install it by running command "sh hplip-3.11.10.run" from terminal.

Post us the output of hp-check -t of the latest.

Thanks,
Goutam