Comment 19 for bug 819709

Thanks for the reply.

I am still having the problem. I reinstalled hplip 3.12.2 again and did delete the print queues as you said but the problem persists. I reproduced the same problem on another computer (ubuntu 11.04). The problem doesn't happen on windows.

Here is as much detail as possible:

Printer:
HP m1217nfw MFP* connected over ethernet.
It's using the latest firmware from HP website.

Driver:
hplip 3.12.2

OS:
Ubuntu 11.10 (kernel 3.0.0-17-generic)

Command:
hp-scan -g --adf --mode=lineart --size=a4

Error message:
error: SANE: Error during device I/O (code=9)

/var/syslog output:

Apr 11 00:35:28 mostafa-desktop hp-scan: hp-scan[4790]: warning: No destinations specified. Adding 'file' destination by default.
Apr 11 00:35:31 mostafa-desktop hp-scan: hp-scan[4790]: warning: File destination enabled with no output file specified.
Apr 11 00:35:32 mostafa-desktop hp-scan: hp-scan[4790]: warning: Defaulting to '/home/mostafa/scan/test/hpscan003.pdf'.
Apr 11 00:36:11 mostafa-desktop hp-scan: bb_marvell.c 380: invalid message status: msg=-101253637 status=-33555464 hp:/net/HP_LaserJet_Professional_M1217nfw_MFP?ip=192.168.2.7
Apr 11 00:36:11 mostafa-desktop hp-scan: hp-scan[4790]: error: SANE: Error during device I/O (code=9)
Apr 11 00:36:11 mostafa-desktop hp-scan: bb_marvell.c 380: invalid message status: msg=-84017412 status=-16845318 hp:/net/HP_LaserJet_Professional_M1217nfw_MFP?ip=192.168.2.7
Apr 11 00:36:11 mostafa-desktop hp-scan: io/hpmud/hpmud.c 342: device_cleanup: device uri=hp:/net/HP_LaserJet_Professional_M1217nfw_MFP?ip=192.168.2.7
Apr 11 00:36:11 mostafa-desktop hp-scan: io/hpmud/hpmud.c 348: device_cleanup: close channel 21...
Apr 11 00:36:12 mostafa-desktop hp-scan: io/hpmud/hpmud.c 350: device_cleanup: done closing channel 21
Apr 11 00:36:12 mostafa-desktop hp-scan: io/hpmud/hpmud.c 354: device_cleanup: close device dd=1...
Apr 11 00:36:12 mostafa-desktop hp-scan: io/hpmud/hpmud.c 356: device_cleanup: done closing device dd=1
Apr 11 00:39:02 mostafa-desktop CRON[4878]: (root) CMD ( [ -x /usr/lib/php5/maxlifetime ] && [ -d /var/lib/php5 ] && find /var/lib/php5/ -depth -mindepth 1 -maxdepth 1 -type f -cmin +$(/usr/lib/php5/maxlifetime) ! -execdir fuser -s {} 2>/dev/null \; -delete)
Apr 11 00:39:21 mostafa-desktop kernel: [106356.583647] handle_rx_packet: invalid, small RX packet : 1

Occasionally the scan is successful and I get a nice pdf in the end, but this isn't very often at this state the scanner with adf is not reliable enough to be usable. Also over the past week I tried a combination of options for hp-scan and different applications like simple-scan and xsane but nothing worked reliably.

I attached here hp-check.log and scan.log

* Note: This is different from the printer model for this original bug report, but because I don't know if this problem, which appears to be very similar, should be assigned a different bug report or not. I thought perhaps I'd post this here and you may be able to decide.