Comment 14 for bug 788631

Hi Shane,

I checked out debug.txt and cups log files. I did not find any errors or fails in them. The print job is going through the cups filters and hpcups filter and exited without errors . The hp backend also exited without errors. That clears me that print job is going perfectly fine to the printer. There could be something at the printer side either memory problem or something.
As now you have installed latest hplip-3.11.5. Can you post us the "hp-check -t" output.
If you have a windows machine with you, can you connect the device to windows machine and check if problem is there on windows.

Thanks & Regards,
Goutam Kodu