Comment 5 for bug 786117

Description of problem:

Trying to use my kewpie program to print to a DVD using my HP Photosmart C5580 All-In-One usb printer. It acts as if the DVD tray info disappears on the way to the printer. I get a message on the printer that basically says "Hey! You have the DVD tray loaded, unload it so I can print to regular paper".

If I reboot the same computer back to fedora 13 and print using the same kewpie program to the same C5580 printer, then I get a nicely printed DVD with my image centered on the DVD as intended, so the hardware seems to be functioning perfectly well.

Version-Release number of selected component (if applicable):

Here's all the rpms I could think of that are printer related on my f14
system where this fails:

cups-libs-1.4.6-1.fc14.x86_64
ghostscript-cups-8.71-16.fc14.x86_64
cups-1.4.6-1.fc14.x86_64
bluez-cups-4.77-1.fc14.x86_64
gutenprint-cups-5.2.6-2.fc14.x86_64
cups-pk-helper-0.0.4-13.fc14.x86_64
cups-libs-1.4.6-1.fc14.i686
foomatic-4.0.5-1.fc14.x86_64
foomatic-db-filesystem-4.0-23.20101123.fc14.noarch
foomatic-filters-4.0.5-1.fc14.x86_64
foomatic-db-4.0-23.20101123.fc14.noarch
foomatic-db-ppds-4.0-23.20101123.fc14.noarch
hplip-common-3.10.9-14.fc14.x86_64
hplip-3.10.9-14.fc14.x86_64
hplip-libs-3.10.9-14.fc14.x86_64

Here's the same list of stuff from fedora 13 where it works:

cups-pk-helper-0.0.4-13.fc13.x86_64
cups-libs-1.4.4-11.fc13.i686
ghostscript-cups-8.71-16.fc13.x86_64
bluez-cups-4.64-1.fc13.x86_64
gutenprint-cups-5.2.6-2.fc13.x86_64
cups-libs-1.4.4-11.fc13.x86_64
cups-1.4.4-11.fc13.x86_64
foomatic-db-4.0-23.20101123.fc13.noarch
foomatic-db-filesystem-4.0-23.20101123.fc13.noarch
foomatic-4.0.5-1.fc13.x86_64
foomatic-filters-4.0.5-1.fc13.x86_64
foomatic-db-ppds-4.0-23.20101123.fc13.noarch
hplip-common-3.10.9-14.fc13.x86_64
hplip-3.10.9-14.fc13.x86_64
hplip-libs-3.10.9-14.fc13.x86_64

Here's the link to the kewpie program I use to print with (uses Qt):

http://home.comcast.net/~tomhorsley/software/kewpie/kewpie.html

How reproducible:

Every single time I print on f14 I see the same error from the printer.

Steps to Reproduce:
1. try to print a nice 1394x1394 .png file with the image to go on the dvd
2. get error from printer about the DVD try being loaded
3.

Actual results:

error from printed

Expected results:

printed DVD

Additional info:

Here is the config info the kewpie program uses:

printerName=C5500-DVD
paperSizeWidth=360
paperSizeHeight=360
paperSource=6
printRange=0
resolution=1200
collateCopies=false
colorMode=1
doubleSidedPrinting=false
duplex=0
fromPage=0
toPage=0
fullPage=false
numCopies=1
orientation=0
outputFormat=0
pageOrder=0
leftMargin=6.54
topMargin=7.02
rightMargin=19.02
bottomMargin=18.54

The C5500-DVD printer is a duplicate I made of the auto installed printer
def, then edited to say default to DVD tray and DVD media size.