Comment 9 for bug 773374

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gldickens3 (gordon-dickens) wrote :

As a FYI, I am using the hpcups driver primarily for scanning and so that device is called HP_8500_A910_Hurleston_Scanner.

I first attempted to print a FedEX barcode mailing label with Adobe Acroread. Nothing printed out and the print job becomes stuck in the print queue. Nothing was generated in /var/log/syslog, however, the attached cups_acroread_log.txt has the contents of /var/log/cups/error_log. Please note the following lines from the cups error_log:

E [05/Jan/2012:15:09:36 -0500] PID 7429 (/usr/lib/cups/filter/pstoraster) crashed on signal 11.
D [05/Jan/2012:15:09:36 -0500] [Job 149] prnt/hpcups/HPCupsFilter.cpp 511: cupsRasterOpen failed, fd = 0
D [05/Jan/2012:15:09:36 -0500] PID 7430 (/usr/lib/cups/filter/hpcups) stopped with status 1.
D [05/Jan/2012:15:09:36 -0500] [Job 149] prnt/backend/hp.c 839: ERROR: null print job total=0