Comment 8 for bug 764654

Hello,

Thanks for help.
I did everything I could.

2011/4/26 Suma Byrappa <email address hidden>

> Hello,
>
> Thanks for providing so much of information.
>
> I looked at the source corresponding to the address of hpcups function
> call in the stack trace. The source code around the call looks good,
> particularly with heap management functions. Neither I see multiple
> versions of libc loaded. So, could you please provide me the following
> information for further analysis.
>
> 1. The log file /var/log/syslog. You can follow the below steps to get the
> log file.
> (a) Open the file /etc/cups/cupsd.conf
> 1. Set LogLevel to debug and hpLogLevel to 15
> 2. Save the changes in the file.
> (b) Run the command : sudo /etc/init.d/cups restart
> If it doesn’t work, please use : su –c “/etc/init.d/cups restart”
> (c) Run your test case
> (d) Find the file /var/log/syslog and send it to us.
> 2. strace log for "hpcups" process
>
> Also, you may want to try installing HPLIP from
> http://hplipopensource.com/hplip-web/index.html once.
>
> Regards,
> Suma
>
> --
> You received this bug notification because you are a direct subscriber
> of the bug.
> https://bugs.launchpad.net/bugs/764654
>
> Title:
> hpcups assert failure: *** glibc detected *** hp-LaserJet-1010:
> free(): invalid next size (normal): 0x082a6b88 ***
>
> Status in HP Linux Imaging and Printing:
> New
> Status in “hplip” package in Ubuntu:
> New
>
> Bug description:
> Binary package hint: hplip
>
> Unknown problem for me. I surfed in the Internet...
>
> ProblemType: Crash
> DistroRelease: Ubuntu 11.04
> Package: hplip-cups 3.11.1-2ubuntu2
> ProcVersionSignature: Ubuntu 2.6.38-7.39-generic 2.6.38
> Uname: Linux 2.6.38-7-generic i686
> Architecture: i386
> AssertionMessage: *** glibc detected *** hp-LaserJet-1010: free(): invalid
> next size (normal): 0x082a6b88 ***
> Date: Mon Apr 18 16:35:56 2011
> ExecutablePath: /usr/lib/cups/filter/hpcups
> InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386
> (20101007)
> Lpstat:
> device for hp-LaserJet-1010: hp:/usb/hp_LaserJet_1010?serial=00CNFD785945
> device for hp-LaserJet-1010-2:
> hp:/usb/hp_LaserJet_1010?serial=00CNFD785945
> MachineType: ASUSTeK Computer Inc. K50IJ
> Papersize: letter
> PpdFiles:
> hp-LaserJet-1010-2: HP LaserJet 1010, hpcups 3.11.1
> hp-LaserJet-1010: HP LaserJet 1010, hpcups 3.11.1
> ProcCmdline: hp-LaserJet-1010 9 pmgagin 1 1 PageSize=A4\
> job-uuid=urn:uuid:7e843a48-4a72-3eca-4be2-c39e672867c7\
> job-originating-host-name=localhost\ time-at-creation=1303133660\
> time-at-processing=1303133660\ AP_D_InputSlot=
> ProcEnviron:
> PATH=(custom, no user)
> LANG=en_US.UTF-8
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-7-generic
> root=UUID=3a4fddd4-a5a7-4403-8ca4-8e40d17cc96f ro quiet splash vt.handoff=7
> Signal: 6
> SourcePackage: hplip
> StacktraceTop:
> __kernel_vsyscall ()
> raise () from /lib/i386-linux-gnu/libc.so.6
> abort () from /lib/i386-linux-gnu/libc.so.6
> ?? () from /lib/i386-linux-gnu/libc.so.6
> ?? () from /lib/i386-linux-gnu/libc.so.6
> Title: hpcups assert failure: *** glibc detected *** hp-LaserJet-1010:
> free(): invalid next size (normal): 0x082a6b88 ***
> UpgradeStatus: Upgraded to natty on 2011-03-31 (17 days ago)
> UserGroups:
>
> dmi.bios.date: 08/26/2009
> dmi.bios.vendor: American Megatrends Inc.
> dmi.bios.version: 212
> dmi.board.asset.tag: ATN12345678901234567
> dmi.board.name: K50IJ
> dmi.board.vendor: ASUSTeK Computer Inc.
> dmi.board.version: 1.0
> dmi.chassis.asset.tag: ATN12345678901234567
> dmi.chassis.type: 10
> dmi.chassis.vendor: ASUSTeK Computer Inc.
> dmi.chassis.version: 1.0
> dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvr212:bd08/26/2009:svnASUSTeKComputerInc.:pnK50IJ:pvr1.0:rvnASUSTeKComputerInc.:rnK50IJ:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0:
> dmi.product.name: K50IJ
> dmi.product.version: 1.0
> dmi.sys.vendor: ASUSTeK Computer Inc.
>
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>