printers hp deskjet d1600 and d2600 series don't print
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
HPLIP |
Incomplete
|
Undecided
|
Unassigned | ||
hplip (Ubuntu) |
Incomplete
|
Undecided
|
Unassigned |
Bug Description
Binary package hint: hplip
Whenn I try to print any document hp-systray shows:
Started a print job.
a few seconds later..
Print job has completed
However the printer doesn't print the document or even shows activity. This happened with two different printers:
hp deskjet d1660
hp deskjet d2660
I already run hp-check and installed these suggested packages:
libcupsimage2-dev
libjpeg62-dev
libsnmp-dev
libusb-dev
python-qt4-dbus
python-dev
libsane-dev
xsane
I also added my user to lp group.
=======
ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: hplip 3.10.2-2ubuntu2
ProcVersionSign
Uname: Linux 2.6.32-22-generic x86_64
Architecture: amd64
Date: Wed Jul 21 16:05:47 2010
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100429)
Lpstat:
device for Deskjet_D2600: hp:/usb/
device for Deskjet_D2600_2: hp:/usb/
device for HP-Deskjet-
MachineType: Hewlett-Packard Compaq Presario C700 Notebook PC
Papersize: letter
PpdFiles:
HP-Deskjet-
Deskjet_D2600_2: HP Deskjet d2600 Series hpijs, 3.10.2
Deskjet_D2600: HP Deskjet d2600 Series hpijs, 3.10.2
ProcCmdLine: BOOT_IMAGE=
ProcEnviron:
LANG=en_US.utf8
SHELL=/bin/bash
SourcePackage: hplip
dmi.bios.date: 04/29/2008
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.33
dmi.board.
dmi.board.name: 30D9
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 83.21
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.
dmi.modalias: dmi:bvnHewlett-
dmi.product.name: Compaq Presario C700 Notebook PC
dmi.product.
dmi.sys.vendor: Hewlett-Packard
Can you run the following commands in a terminal window:
sudo /etc/init.d/cups stop
sudo rm /var/log/cups/*
sudo rm -rf /var/log/cups/tmp/*
sudo rm /var/cache/cups/*
sudo /etc/init.d/cups start
Does the problem go away by this? If not, please follow the instructions in the section "CUPS error_log" on https:/ /wiki.ubuntu. com/DebuggingPr intingProblems