Can not print in Ubuntu 10.04 HP deskjet D2680

Bug #588081 reported by ajolily on 2010-06-01
54
This bug affects 10 people
Affects Status Importance Assigned to Milestone
HPLIP
Undecided
Unassigned

Bug Description

Using Ubuntu 10.04 and HPLIB Toolbox with a HP deskjet D2680. The computer will tell me that the print out is successful but I get no printout. The program knows everything about the printer and can clean the ink jets.
But I get no error on print command. Nothing moves and just tells me everything ok.
I never see a print out. The align ink jet works fine. So it seems to ignore print jobs.

Don Williams (ynysdd4) wrote :

Hi there - I can repeat just about everything in this bug description except the printer number - in my case that's D2660. I have installed the 64-bit version of Ubuntu before where the situation seemed worse, so I have come back to the 32-bit version (which itself is great) but cannot find the hp-check command so cannot dredge for dependencies. Thus I'm stuck with a silent printer. TIA for any future assistance, mumper13.

manishbhoola (manishbhoola) wrote :

Same here. On Lucid 10.04, My D2668 HPLIB says Job completed, however there is no physical printout from the printer.

No entry in /var/log/cups/error_log worth a mention

/var/log/cups/access_log shows the following entries

localhost - - [04/Jun/2010:16:55:46 +0530] "POST /printers/Deskjet-D2600-series HTTP/1.1" 200 205797 Print-Job successful-ok
localhost - - [04/Jun/2010:16:57:13 +0530] "POST /printers/Deskjet-D2600-series HTTP/1.1" 200 41916 Print-Job successful-ok
localhost - - [04/Jun/2010:17:04:17 +0530] "POST /printers/Deskjet-D2600-series HTTP/1.1" 200 41537 Print-Job successful-ok

Ok thanks, I am glad to see someone else has similar problem. Not to bash
this, but it does make me feel good this can be fixed if we nag the HP or
Ubuntu people. I see a solution in the mist,

On Fri, Jun 4, 2010 at 4:37 AM, manishbhoola <email address hidden> wrote:

> Same here. On Lucid 10.04, My D2668 HPLIB says Job completed, however
> there is no physical printout from the printer.
>
> No entry in /var/log/cups/error_log worth a mention
>
> /var/log/cups/access_log shows the following entries
>
> localhost - - [04/Jun/2010:16:55:46 +0530] "POST
> /printers/Deskjet-D2600-series HTTP/1.1" 200 205797 Print-Job successful-ok
> localhost - - [04/Jun/2010:16:57:13 +0530] "POST
> /printers/Deskjet-D2600-series HTTP/1.1" 200 41916 Print-Job successful-ok
> localhost - - [04/Jun/2010:17:04:17 +0530] "POST
> /printers/Deskjet-D2600-series HTTP/1.1" 200 41537 Print-Job successful-ok
>
> --
> Can not print in Ubuntu 10.04 HP deskjet D2680
> https://bugs.launchpad.net/bugs/588081
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in HP Linux Imaging and Printing: New
>
> Bug description:
> Using Ubuntu 10.04 and HPLIB Toolbox with a HP deskjet D2680. The computer
> will tell me that the print out is successful but I get no printout. The
> program knows everything about the printer and can clean the ink jets.
> But I get no error on print command. Nothing moves and just tells me
> everything ok.
> I never see a print out. The align ink jet works fine. So it seems to
> ignore print jobs.
>
>
> To unsubscribe from this bug, go to:
> https://bugs.launchpad.net/hplip/+bug/588081/+subscribe
>

I am having the same problems as these gents.
At first my netbook didn't recognise the printer at all (HPdeskjet D2668) but when I changed USB ports it came up.
Now when I print the computer tells me that the job is complete but nothing is printed.
I am using Ubunto 10.04 on Netbook.

Download full text (84.1 KiB)

After doing my diagnostics the program told me it couldn't help but that I should copy down the report and post it when I report the bug.
It doesn't mean anything to me but maybe it will help someone else:

Page 1 (Scheduler not running?):
{'cups_connection_failure': False}
Page 2 (Is local server publishing?):
{'local_server_exporting_printers': False}
Page 3 (Choose printer):
{'cups_dest': <cups.Dest Deskjet-D2600-series (default)>,
 'cups_instance': None,
 'cups_queue': 'Deskjet-D2600-series',
 'cups_queue_listed': True}
Page 4 (Check printer sanity):
{'cups_device_uri_scheme': u'hp',
 'cups_printer_dict': {'device-uri': u'hp:/usb/Deskjet_D2600_series?serial=CN98R3H1BH05C9',
                       'printer-info': u'HP Deskjet D2600 series',
                       'printer-is-shared': False,
                       'printer-location': u'peter-laptop',
                       'printer-make-and-model': u'HP Deskjet d2600 Series hpijs, 3.10.2',
                       'printer-state': 3,
                       'printer-state-message': u'',
                       'printer-state-reasons': [u'none'],
                       'printer-type': 10653724,
                       'printer-uri-supported': u'ipp://localhost:631/printers/Deskjet-D2600-series'},
 'cups_printer_remote': False,
 'hplip_output': (['',
                   '\x1b[01mHP Linux Imaging and Printing System (ver. 3.10.2)\x1b[0m',
                   '\x1b[01mSystem Tray Status Service ver. 2.0\x1b[0m',
                   '',
                   'Copyright (c) 2001-9 Hewlett-Packard Development Company, LP',
                   'This software comes with ABSOLUTELY NO WARRANTY.',
                   'This is free software, and you are welcome to distribute it',
                   'under certain conditions. See COPYING file for more details.',
                   '',
                   '',
                   '\x1b[01mHP Linux Imaging and Printing System (ver. 3.10.2)\x1b[0m',
                   '\x1b[01mDevice Information Utility ver. 5.2\x1b[0m',
                   '',
                   'Copyright (c) 2001-9 Hewlett-Packard Development Company, LP',
                   'This software comes with ABSOLUTELY NO WARRANTY.',
                   'This is free software, and you are welcome to distribute it',
                   'under certain conditions. See COPYING file for more details.',
                   '',
                   '',
                   '\x1b[01mhp:/usb/Deskjet_D2600_series?serial=CN98R3H1BH05C9\x1b[0m',
                   '',
                   '\x1b[01mDevice Parameters (dynamic data):\x1b[0m',
                   '\x1b[01m Parameter Value(s) \x1b[0m',
                   ' ---------------------------- ----------------------------------------------------------',
                   ' agent1-ack False ',
                   ' agent1-desc Black cartridge ',
                   ' agent1-dvc 0 ',
                   ' a...

ajolily (ajolily) wrote :

I got it to work
First I started over in installing the printer
then I selected printer in administration
There were two drivers available
I selected this one and everything began to work.

HP Deskjet d2600 Series, hpcups 3.10.2

Hope this helps for everyone else

Jacob Popov (j-a-popov) wrote :

Guys I've had the very same problem with HP D2663. It was recognized by default but did not work.
After googling around I discovered the solution: you should install the hplip-cups package and use the driver (PPD file) from hplip-cups, not from hplip.

Other solution is to install hplip provided by HP (this includes command line, building etc.). Once you install hplip, it will prompt you to re-plug your printer. Don't forget to delete the auto-recognized printer, otherwise it won't let you set up the new driver.

Jacob Popov (j-a-popov) wrote :

please do check https://bugs.launchpad.net/hplip/+bug/599956 - is it really MY luck or the hplip drivers do not work?

Changed in hplip:
status: New → Confirmed
manishbhoola (manishbhoola) wrote :

This solution solved my problem on lucid (32)

https://bugs.launchpad.net/hplip/+bug/608443/comments/8

Developers at HP, it seems that the mentioned printer models do not work with version 3.10.2 which ships with Ubuntu Lucid LTS (Long Term Support) but they work again with the latest version. Can you provide a patch to fix the problem in 3.10.2, so that we can fix HPLIP in Lucid LTS? Thanks.

Mario Marín (mmfmarin) wrote :

I installed hplip-3.10.6 from source, in ubuntu 10.10 beta, and the problem is the same since ubuntu 10.04.

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