| 2010-05-06 16:29:04 |
Amir |
bug |
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added bug |
| 2010-05-07 08:46:53 |
Till Kamppeter |
cups (Ubuntu): status |
New |
Incomplete |
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| 2010-05-11 14:17:44 |
Amir |
tags |
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apport-collected |
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| 2010-05-11 14:17:48 |
Amir |
description |
Binary package hint: cups
Package: CUPS
Ubuntu 10.04 (LTS) fresh install (not an upgrade)
My HP-OfficeJet-G85 is connected via USB. This is AMD64 machine and previously running 8.04 (LTS). With Hardy,
I had the same printer connected via USB and working fine with two printer names G85 (for local prints), G85-RAW for prints from the network machines (Windows XP, Max OS X and Fedora 12). Things just worked.
After the fresh install of 10.04, I see the printer defined and ready as OfficeJet-G85 and set as default. But nothing prints to the device and no errors from the local machine. I have not even tried to define the RAW printer for other clients' use yet. I need to get the local printing working first.
I tried all four device drivers (HP, CUPS+GutenPrint Simpler, CUPS+GutenPrint, Foomatic) and none has worked.
I can print to a PDF file.
I tried the printer from Firefox, command line lp <a text file> and via evince to print a PDF file. Nothing comes out of the printer and jobs appear to complete successfully. CUPS accepts a print a test page and it thinks it is done but still no pages being printed.
What do I need to do to help with re-mediating this unfortunate situation. |
Binary package hint: cups
Package: CUPS
Ubuntu 10.04 (LTS) fresh install (not an upgrade)
My HP-OfficeJet-G85 is connected via USB. This is AMD64 machine and previously running 8.04 (LTS). With Hardy,
I had the same printer connected via USB and working fine with two printer names G85 (for local prints), G85-RAW for prints from the network machines (Windows XP, Max OS X and Fedora 12). Things just worked.
After the fresh install of 10.04, I see the printer defined and ready as OfficeJet-G85 and set as default. But nothing prints to the device and no errors from the local machine. I have not even tried to define the RAW printer for other clients' use yet. I need to get the local printing working first.
I tried all four device drivers (HP, CUPS+GutenPrint Simpler, CUPS+GutenPrint, Foomatic) and none has worked.
I can print to a PDF file.
I tried the printer from Firefox, command line lp <a text file> and via evince to print a PDF file. Nothing comes out of the printer and jobs appear to complete successfully. CUPS accepts a print a test page and it thinks it is done but still no pages being printed.
What do I need to do to help with re-mediating this unfortunate situation.
---
Architecture: amd64
CupsErrorLog:
E [11/May/2010:07:57:29 -0500] [cups-driverd] Bad driver information file "/usr/share/cups/drv/sample.drv"!
E [11/May/2010:08:07:18 -0500] Returning IPP client-error-document-format-not-supported for Print-Job (ipp://localhost/printers/OfficeJet_G85) from localhost
E [11/May/2010:08:31:03 -0500] [cups-driverd] Bad driver information file "/usr/share/cups/drv/sample.drv"!
DistroRelease: Ubuntu 10.04
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100429)
Lpstat: device for OfficeJet_G85: usb://HP/OfficeJet%20G85?serial=SGG14E32RFVL
MachineType: LENOVO 8702z
Package: cups 1.4.3-1
PackageArchitecture: amd64
Papersize: letter
PpdFiles: OfficeJet_G85: HP Officejet g85, hpcups 3.10.2
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-22-generic root=UUID=ee91e7b4-e44a-490f-aee9-a84f60551df9 ro quiet splash
ProcEnviron:
LANG=en_US.utf8
SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2
Tags: lucid
Uname: Linux 2.6.32-22-generic x86_64
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare sudo
dmi.bios.date: 09/04/2007
dmi.bios.vendor: LENOVO
dmi.bios.version: 2SKG28A
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: To be filled by O.E.M.
dmi.board.vendor: LENOVO
dmi.board.version: To be filled by O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnLENOVO:bvr2SKG28A:bd09/04/2007:svnLENOVO:pn8702z:pvrLENOVO3000:rvnLENOVO:rnTobefilledbyO.E.M.:rvrTobefilledbyO.E.M.:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: 8702z
dmi.product.version: LENOVO 3000
dmi.sys.vendor: LENOVO
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| 2010-05-11 14:17:53 |
Amir |
attachment added |
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BootDmesg.txt http://launchpadlibrarian.net/48275359/BootDmesg.txt |
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| 2010-05-11 14:17:56 |
Amir |
attachment added |
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CurrentDmesg.txt http://launchpadlibrarian.net/48275360/CurrentDmesg.txt |
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| 2010-05-11 14:17:59 |
Amir |
attachment added |
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Dependencies.txt http://launchpadlibrarian.net/48275361/Dependencies.txt |
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| 2010-05-11 14:18:01 |
Amir |
attachment added |
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Locale.txt http://launchpadlibrarian.net/48275362/Locale.txt |
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| 2010-05-11 14:18:04 |
Amir |
attachment added |
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Lspci.txt http://launchpadlibrarian.net/48275363/Lspci.txt |
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| 2010-05-11 14:18:07 |
Amir |
attachment added |
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Lsusb.txt http://launchpadlibrarian.net/48275364/Lsusb.txt |
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| 2010-05-11 14:18:09 |
Amir |
attachment added |
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PrintingPackages.txt http://launchpadlibrarian.net/48275366/PrintingPackages.txt |
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| 2010-05-11 14:18:13 |
Amir |
attachment added |
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ProcCpuinfo.txt http://launchpadlibrarian.net/48275372/ProcCpuinfo.txt |
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| 2010-05-11 14:18:14 |
Amir |
attachment added |
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ProcInterrupts.txt http://launchpadlibrarian.net/48275375/ProcInterrupts.txt |
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| 2010-05-11 14:18:16 |
Amir |
attachment added |
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ProcModules.txt http://launchpadlibrarian.net/48275377/ProcModules.txt |
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| 2010-05-11 14:18:21 |
Amir |
attachment added |
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UdevDb.txt http://launchpadlibrarian.net/48275413/UdevDb.txt |
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| 2010-05-11 14:18:29 |
Amir |
attachment added |
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UdevLog.txt http://launchpadlibrarian.net/48275415/UdevLog.txt |
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| 2010-05-11 14:24:10 |
Amir |
attachment added |
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contains "lpinfo -v" info http://launchpadlibrarian.net/48275743/lpinfo-v.out |
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| 2010-05-11 14:24:42 |
Amir |
attachment added |
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lsmod | fgrep usb info http://launchpadlibrarian.net/48275783/lsmod4usb.out |
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| 2010-05-11 14:25:27 |
Amir |
attachment added |
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tail -f /var/log/messages, enable, disable priner http://launchpadlibrarian.net/48275818/VarLogMessages.out |
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| 2010-05-11 23:33:04 |
Amir |
attachment added |
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CUPS error log using hpcups http://launchpadlibrarian.net/48301154/error_log |
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| 2010-05-12 15:26:40 |
Till Kamppeter |
affects |
cups (Ubuntu) |
hplip (Ubuntu) |
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| 2010-05-12 15:27:06 |
Till Kamppeter |
bug task added |
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hplip |
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| 2010-05-13 04:12:26 |
Amir |
attachment added |
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list of /dev/usb and /dev/bus/usb http://launchpadlibrarian.net/48367271/ls-l.out |
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| 2010-05-13 04:12:57 |
Amir |
attachment added |
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lsusb.out http://launchpadlibrarian.net/48367281/lsusb.out |
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| 2010-05-13 04:13:30 |
Amir |
attachment added |
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lpinfo -v http://launchpadlibrarian.net/48367295/lpinfo-v.out |
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| 2010-05-13 16:22:49 |
Amir |
attachment added |
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hp-check -rt http://launchpadlibrarian.net/48397742/hp-check.log |
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| 2010-05-13 16:34:05 |
Amir |
attachment added |
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hp* packages on the system http://launchpadlibrarian.net/48398255/dpkg-query.out |
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| 2010-05-14 12:07:09 |
Eduard Wulff |
attachment added |
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syslog with the only errors I could find http://launchpadlibrarian.net/48440852/syslog |
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| 2010-05-14 12:29:45 |
Eduard Wulff |
attachment added |
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ew hp-check -r http://launchpadlibrarian.net/48441689/hp-check.log |
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| 2010-05-17 20:31:36 |
Till Kamppeter |
hplip (Ubuntu): status |
Incomplete |
Fix Released |
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| 2010-05-27 20:20:10 |
Till Kamppeter |
bug task added |
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virtualbox-ose (Ubuntu) |
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| 2010-05-27 20:32:27 |
Felix Geyer |
virtualbox-ose (Ubuntu): status |
New |
Invalid |
|
| 2010-05-30 08:12:10 |
Eduard Wulff |
removed subscriber Eduard Wulff |
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