CUPS does not print to HP OfficeJet-G85
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
HPLIP |
New
|
Undecided
|
Unassigned | ||
hplip (Ubuntu) |
Fix Released
|
Undecided
|
Unassigned | ||
virtualbox-ose (Ubuntu) |
Invalid
|
Undecided
|
Unassigned |
Bug Description
Binary package hint: cups
Package: CUPS
Ubuntu 10.04 (LTS) fresh install (not an upgrade)
My HP-OfficeJet-G85 is connected via USB. This is AMD64 machine and previously running 8.04 (LTS). With Hardy,
I had the same printer connected via USB and working fine with two printer names G85 (for local prints), G85-RAW for prints from the network machines (Windows XP, Max OS X and Fedora 12). Things just worked.
After the fresh install of 10.04, I see the printer defined and ready as OfficeJet-G85 and set as default. But nothing prints to the device and no errors from the local machine. I have not even tried to define the RAW printer for other clients' use yet. I need to get the local printing working first.
I tried all four device drivers (HP, CUPS+GutenPrint Simpler, CUPS+GutenPrint, Foomatic) and none has worked.
I can print to a PDF file.
I tried the printer from Firefox, command line lp <a text file> and via evince to print a PDF file. Nothing comes out of the printer and jobs appear to complete successfully. CUPS accepts a print a test page and it thinks it is done but still no pages being printed.
What do I need to do to help with re-mediating this unfortunate situation.
---
Architecture: amd64
CupsErrorLog:
E [11/May/
E [11/May/
E [11/May/
DistroRelease: Ubuntu 10.04
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100429)
Lpstat: device for OfficeJet_G85: usb://HP/
MachineType: LENOVO 8702z
Package: cups 1.4.3-1
PackageArchitec
Papersize: letter
PpdFiles: OfficeJet_G85: HP Officejet g85, hpcups 3.10.2
ProcCmdLine: BOOT_IMAGE=
ProcEnviron:
LANG=en_US.utf8
SHELL=/bin/bash
ProcVersionSign
Tags: lucid
Uname: Linux 2.6.32-22-generic x86_64
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare sudo
dmi.bios.date: 09/04/2007
dmi.bios.vendor: LENOVO
dmi.bios.version: 2SKG28A
dmi.board.
dmi.board.name: To be filled by O.E.M.
dmi.board.vendor: LENOVO
dmi.board.version: To be filled by O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.
dmi.modalias: dmi:bvnLENOVO:
dmi.product.name: 8702z
dmi.product.
dmi.sys.vendor: LENOVO
Exactly the same symptoms here on an Acer Extensa 5220 notebook. G85 printer is attached via USB. I have a fresh install of Ubuntu 10.04 with updates. It worked before on Ubuntu 9. Printing on parallel Windows XP SP3 installtion is working fine. Where can I look at for more debugging information?