Comment 14 for bug 480859

Jason:

It looks like the computer is reading a cable instead of the printer...

Rocky

On Tue, Nov 24, 2009 at 10:43 AM, Jason Callough <email address hidden>wrote:

> Rocky:
>
> Could you run "lsusb" and post the output. Then run "sudo lsusb" and
> post the output. If the printer shows up when you run "sudo lsusb" then
> the issue lies in a rule file that is not being properly utilized by
> Ubuntu.
>
> If the printer is showing as belonging to the "lp" group then you need
> to run the following command, log out, and log back in:
>
> "usermod -a -Glp <yourUserName>"
>
> After logging back in I recommend going to the cups site (localhost:631)
> and deleting the printer that you have installed. Once this is complete
> you should be able to install your printer through hp-setup.
>
> If this does not work then you can:
> 1. Go to the localhost:631 site
> 2. Click on Administration
> 3. Click on add printer
> 4. Choose the printer that is labeled as "HP DESKJET 520 ... ...HPLIP (HP
> DESKJET 520)" **it is very important that you choose the printer that says
> HPLIP because it will be using the HP backend rather than the USB backend
> 5. Click Continue on that page and the next one
> 6. Select the correct ppd in the "Models" box. The correct ppd to use for
> 3.9.10 would be labeled "HP Deskjet 520, hpcups 3.9.10 (en)"
> 7. Click add
>
> After doing this you still may need to add yourself to the lp group as
> listed above to ensure that you have full functionality.
>
> Hope this helps.
>
> Jason
>
> --
> HP Deskjet 520 doesn't work on Ubuntu 9.10
> https://bugs.launchpad.net/bugs/480859
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in HP Linux Imaging and Printing: New
>
> Bug description:
> I upgraded to 9.10 and my computer now does not see the printer attached on
> USB.
>