Karmic-HP PSC1300 3.9.8 Printer driver shifts page down 0.4"

[emarkay]

Binary package hint: system-config-printer

I can't find any changes or config settings, but the Ubuntu Test Page and my old documents have space at top and sheared text on bottom.

Print area is now 0.4 at bottom and 0.5 at top and at least 0.4" is missing from bottom of prints.

Printer is a HP PSC-1350.

Driver info:
HP PSC 1300 Series, hpcups 3.9.8 [en]
hp:/usb/psc_1300_series?serial=MY4ARDB2FT9F

ProblemType: Bug
Architecture: i386
CupsErrorLog: E [15/Oct/2009:11:33:26 -0400] [cups-driverd] Bad driver information file "/usr/share/cups/drv/sample.drv"!
Date: Thu Oct 15 12:14:57 2009
DistroRelease: Ubuntu 9.10
Lpstat: device for psc-1300-series: hp:/usb/psc_1300_series?serial=MY4ARDB2FT9F
MachineType: Dell Inc. Dell DM061
NonfreeKernelModules: nvidia
Package: system-config-printer-gnome 1.1.12+git20090826-0ubuntu6
PackageArchitecture: all
Papersize: letter
PpdFiles: psc-1300-series: HP PSC 1300 Series, hpcups 3.9.8
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-14-generic root=UUID=1c5e23a2-cf4a-4468-9179-ffd02c039025 ro
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-14.47-generic
SourcePackage: system-config-printer
Uname: Linux 2.6.31-14-generic i686
XsessionErrors:
 (gnome-settings-daemon:1827): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (gnome-settings-daemon:1827): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (nautilus:1848): Eel-CRITICAL **: eel_preferences_get_boolean: assertion `preferences_is_initialized ()' failed
 (polkit-gnome-authentication-agent-1:1862): GLib-CRITICAL **: g_once_init_leave: assertion `initialization_value != 0' failed
 (nautilus:2177): Eel-CRITICAL **: eel_preferences_get_boolean: assertion `preferences_is_initialized ()' failed
dmi.bios.date: 05/24/2007
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 2.4.0
dmi.board.name: 0WG864
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 6
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr2.4.0:bd05/24/2007:svnDellInc.:pnDellDM061:pvr:rvnDellInc.:rn0WG864:rvr:cvnDellInc.:ct6:cvr:
dmi.product.name: Dell DM061
dmi.sys.vendor: Dell Inc.

[emarkay (mrk)]

Also, the CUPS 1.4.1 test page us cut off at the bottom. The top horizontal printed line is 0.55" from page top, and only the top 0.1" of the words "Printer Test Page" at the bottom have printed.

The test page's stated "Media Dimensions" are correct (8.50 x 11.00)
However, "Media Limits" (as printed on the page) are "0.25 x 0.50 x 8.25 x 10.88" inches. This is not correct, as I measure 10.60" in the printed page, from the top of page to where the printed text is truncated.

HP Specifications are: Top=0.06 inch (1.5 mm) | Bottom= 0.50 inch (12.7 mm) | Left and Right=0.25 inch (6.4 mm), which should give me a print area of only 10.44 inches. (11.00 - 0.5 - 0.06)

The actual printed CUPS test page has a measured print area of 10.05. (11.00 - 0.55 - 0.40).

Something is wrong here...

I am also getting a status on this page of "Processing page 2..." which cannot be as this is a one page print - unless that is where the missing text is "floating"...

Here is the output from the "Printing Troubleshooter":

Page 1 (Scheduler not running?):
{'cups_connection_failure': False}
Page 2 (Choose printer):
{'cups_dest': <cups.Dest psc-1300-series (default)>,
 'cups_instance': None,
 'cups_queue': 'psc-1300-series',
 'cups_queue_listed': True}
Page 3 (Check printer sanity):
{'cups_device_uri_scheme': u'hp',
 'cups_printer_dict': {'device-uri': u'hp:/usb/psc_1300_series?serial=MY4ARDB2FT9F',
                       'printer-info': u'hp psc 1300 series',
                       'printer-is-shared': True,
                       'printer-location': u'emarkay-desktop',
                       'printer-make-and-model': u'HP PSC 1300 Series, hpcups 3.9.8',
                       'printer-state': 3,
                       'printer-state-message': u'',
                       'printer-state-reasons': [u'none'],
                       'printer-type': 167948,
                       'printer-uri-supported': u'ipp://localhost:631/printers/psc-1300-series'},
 'cups_printer_remote': False,
 'hplip_output': (['',
                   '\x1b[01mHP Linux Imaging and Printing System (ver. 3.9.8)\x1b[0m',
                   '\x1b[01mSystem Tray Status Service ver. 2.0\x1b[0m',
                   '',
                   'Copyright (c) 2001-9 Hewlett-Packard Development Company, LP',
                   'This software comes with ABSOLUTELY NO WARRANTY.',
                   'This is free software, and you are welcome to distribute it',
                   'under certain conditions. See COPYING file for more details.',
                   '',
                   '',
                   '\x1b[01mHP Linux Imaging and Printing System (ver. 3.9.8)\x1b[0m',
                   '\x1b[01mDevice Information Utility ver. 5.2\x1b[0m',
                   '',
                   'Copyright (c) 2001-9 Hewlett-Packard Development Company, LP',
                   'This software comes with ABSOLUTELY NO WARRANTY.',
                   'This is free software, and you are welcome to distribute it',
                   'under certain conditions. See COPYING file for more details.',
                   '',
                   '',
                   '\x1b[01mhp:/usb/psc_1300_series?serial=MY4ARDB2FT9F\x1b[0m',
     ...

[emarkay (mrk)]

Confirmed that the HP 1310 and 1358 hpcups 3.8.9 driver also have this problem

However, I have resolved this issue by selecting the "HP PSC 1300 Series hpijs, 3.9.8" driver, but there is still, obviously, the issue with the "hpcups" driver.

[Till Kamppeter (till-kamppeter)]

Another regression introduced with the switchover from HPIJS to hpcups. The current HPLIP package is automatically migrating hpcups-based queues back to HPIJS now.

Everyone with an hpcups-based print queue please switch it to hpijs with system-config-printer.

[Till Kamppeter (till-kamppeter)]

Forwarded upstream.

To the HP developers: Please have a look at all bugs with the tag "hpcups". These bugs are all regressions introduced by switching from hpijs to hpcups.

[Till Kamppeter (till-kamppeter)]

Note that the "Fix Released" for the Ubuntu package of HPLIP is only a workaround. The Ubuntu package simply migrates all hpcups-based print queues to hpijs when the binary package "hpijs" gets installed or updated. It does not contain any patches to fix hpcups.