Comment 1 for bug 344137

Thomas:

1. Ensure that you are a member of the lp group. (you can run "groups" from terminal) If you are not a member refer to this site: http://ubuntuforums.org/archive/index.php/t-28175.html to see how to do this.

2. I would suggest going to: http://hplipopensource.com/hplip-web/index.html and downloading 3.9.2, the newest version of our software.

3. If you are still experiencing issues with the ppd file during the installation process of the new software then you need to choose the ppd file from the hplip tarball that you downloaded. When prompted for the ppd navigate to the ppd directory in the hplip-3.9.2 file that was downloaded (mine is /home/<username>/Desktop/hplip-3.9.2/ppd) and choose the file that has the name of your printer. Then continue with installation and everything should be normal.

Please let me know if this issue persists.

Jason