Comment 1 for bug 1825717

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Mauro Gaspari (ilvipero) wrote :

I re-created the same issue on another install, this time Ubuntu-Budgie 19.04.
Same issue happened, same solution fixed it.

Detailed steps I followed to fix the issue:

1. Go to https://developers.hp.com/hp-linux-imaging-and-printing/gethplip .
2. Download latest version for Ubuntu . At the time of writing latest version is 3.19.3 .
3. Download hplip-3.19.3.run file, remember to change permissions to make it executable.
4. Remove hplip installed by your distribution repositories.
5. Download hplip-3.19.3-plugin.run and hplip-3.19.3-plugin.run.asc from https://developers.hp.com/hp-linux-imaging-and-printing/plugins .
6. run hplip-3.19.3.run in a terminal, follow instructions on screen.
7. During printer setup process, when asked, always use interactive mode instead of gui. When asked for plugin, select path instead of download from server, provide path including full name of hplip-3.19.3-plugin.run .