However, it would appear from other reports that this is not sufficient to restore scanning ability with the HP LaserJet Pro MFP M28-M31. Something else is going on and there is some additional advice in Message #9 at https://bugs.launchpad.net/hplip/+bug/1821932. It would be useful to know whether this works. (After fixing bug 1797501, of course).
@Samuele Rini (and anyone else).
> I may add that mine is on wi-fi.
On Mint 19.1 you are also using HPLIP 3.17.10. That, plus being on the network, triggers https:/ /bugs.launchpad .net/hplip/ +bug/1797501. Solutions are at https:/ /bugs.launchpad .net/hplip/ +bug/1817214.
However, it would appear from other reports that this is not sufficient to restore scanning ability with the HP LaserJet Pro MFP M28-M31. Something else is going on and there is some additional advice in Message #9 at https:/ /bugs.launchpad .net/hplip/ +bug/1821932. It would be useful to know whether this works. (After fixing bug 1797501, of course).
--
Brian.