Comment 5 for bug 1802381

brian_p (claremont102) wrote :

@Samuele Rini (and anyone else).

> I may add that mine is on wi-fi.

On Mint 19.1 you are also using HPLIP 3.17.10. That, plus being on the network, triggers Solutions are at

However, it would appear from other reports that this is not sufficient to restore scanning ability with the HP LaserJet Pro MFP M28-M31. Something else is going on and there is some additional advice in Message #9 at It would be useful to know whether this works. (After fixing bug 1797501, of course).