toolbox.py crashed with AttributeError in initUI(): 'DevMgr5' object has no attribute 'DiagnoseQueueAction'
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
HPLIP |
In Progress
|
Undecided
|
Unassigned | ||
hplip (Ubuntu) |
Fix Released
|
Medium
|
Unassigned |
Bug Description
This crash happened when I chose "Device Manager" from the HP icon in the taskbar.
ProblemType: Crash
DistroRelease: Ubuntu 18.10
Package: hplip-data 3.18.7+dfsg1-1
ProcVersionSign
Uname: Linux 4.17.0-6-generic x86_64
ApportVersion: 2.20.10-0ubuntu9
Architecture: amd64
CupsErrorLog:
CurrentDesktop: ubuntu:GNOME
Date: Mon Aug 27 11:06:37 2018
Dependencies:
gcc-8-base 8.2.0-4ubuntu1
libc6 2.27-3ubuntu1
libgcc1 1:8.2.0-4ubuntu1
liblzma5 5.2.2-1.3
xz-utils 5.2.2-1.3
ExecutablePath: /usr/share/
InstallationDate: Installed on 2014-07-15 (1504 days ago)
InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Alpha amd64 (20140520)
InterpreterPath: /usr/bin/python3.6
Lpstat:
device for HP-Deskjet-
device for MP210-series: usb://Canon/
device for PDF: cups-pdf:/
MachineType: Gigabyte Technology Co., Ltd. GA-890GPA-UD3H
PackageArchitec
Papersize: a4
PpdFiles:
Error: command ['fgrep', '-H', '*NickName', '/etc/cups/
grep: /etc/cups/
grep: /etc/cups/
ProcCmdline: /usr/bin/python3 /usr/bin/hp-toolbox
ProcKernelCmdLine: BOOT_IMAGE=
Python3Details: /usr/bin/python3.6, Python 3.6.6+, python3-minimal, 3.6.6-1
PythonArgs: ['/usr/
PythonDetails: /usr/bin/python2.7, Python 2.7.15, python-minimal, 2.7.15-3
SourcePackage: hplip
Title: toolbox.py crashed with AttributeError in initUI(): 'DevMgr5' object has no attribute 'DiagnoseQueueA
UpgradeStatus: Upgraded to cosmic on 2018-03-24 (155 days ago)
UserGroups: adm cdrom dip docker kvm libvirt libvirtd lpadmin lxd plugdev sambashare sudo
dmi.bios.date: 07/23/2010
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: FD
dmi.board.name: GA-890GPA-UD3H
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.modalias: dmi:bvnAwardSof
dmi.product.name: GA-890GPA-UD3H
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
tags: | removed: need-duplicate-check |
Changed in hplip (Ubuntu): | |
importance: | Undecided → Medium |
tags: | added: patch |
Status changed to 'Confirmed' because the bug affects multiple users.