toolbox.py crashed with AttributeError in initUI(): 'DevMgr5' object has no attribute 'DiagnoseQueueAction'
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
hplip (Ubuntu) |
New
|
Medium
|
Unassigned |
Bug Description
HPLIP Toolbox can not be opened.
ProblemType: Crash
DistroRelease: Ubuntu 18.10
Package: hplip-data 3.18.7+dfsg1-2
ProcVersionSign
Uname: Linux 4.18.0-7-generic x86_64
ApportVersion: 2.20.10-0ubuntu11
Architecture: amd64
CrashCounter: 1
CupsErrorLog:
E [30/Sep/
E [30/Sep/
E [30/Sep/
W [30/Sep/
W [30/Sep/
CurrentDesktop: MATE
Date: Mon Oct 1 14:44:08 2018
ExecutablePath: /usr/share/
InstallationDate: Installed on 2018-09-30 (1 days ago)
InstallationMedia: Ubuntu-MATE 18.10 "Cosmic Cuttlefish" - Beta amd64 (20180927)
InterpreterPath: /usr/bin/python3.6
Lpstat: device for Deskjet-
MachineType: Gigabyte Technology Co., Ltd. GA-78LMT-USB3
PackageArchitec
Papersize: a4
PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/
ProcCmdline: /usr/bin/python3 /usr/bin/hp-toolbox
ProcEnviron:
LANGUAGE=en_AU:en
PATH=(custom, no user)
XDG_RUNTIME_
LANG=en_AU.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=
Python3Details: /usr/bin/python3.6, Python 3.6.6+, python3-minimal, 3.6.6-1
PythonArgs: ['/usr/
PythonDetails: /usr/bin/python2.7, Python 2.7.15+, python-minimal, 2.7.15-3
SourcePackage: hplip
Title: toolbox.py crashed with AttributeError in initUI(): 'DevMgr5' object has no attribute 'DiagnoseQueueA
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 04/23/2013
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: FA
dmi.board.name: GA-78LMT-USB3
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.modalias: dmi:bvnAwardSof
dmi.product.name: GA-78LMT-USB3
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
Thank you for taking the time to report this crash and helping to make this software better. This particular crash has already been reported and is a duplicate of bug #1789184, so is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.