Activity log for bug #1787765

Date Who What changed Old value New value Message
2018-08-18 20:35:21 Hitesh Vijay Oswal bug added bug
2018-08-18 20:35:21 Hitesh Vijay Oswal attachment added hp-doctor output. https://bugs.launchpad.net/bugs/1787765/+attachment/5177322/+files/hp-doctor.log
2018-08-18 20:36:34 Hitesh Vijay Oswal attachment added hp-check -t output file https://bugs.launchpad.net/hplip/+bug/1787765/+attachment/5177323/+files/hp-check.log
2018-08-18 20:37:56 Hitesh Vijay Oswal description When I try to run hp-setup I get the following error: python: error while loading shared libraries: libz.so.1: failed to map segment from shared object I tried running hp-doctor. I have attached the output file. When I try to run hp-setup I get the following error: python: error while loading shared libraries: libz.so.1: failed to map segment from shared object I am using Ubuntu 16.04 OS. My printer is HP officeJet Pro 6968 I tried running hp-doctor. I have attached the output file.
2018-08-18 20:40:07 Hitesh Vijay Oswal bug task added linux-lts-xenial (Ubuntu)
2018-08-20 05:16:21 srinivas hplip: status New In Progress