Comment 7 for bug 1486731

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Till Kamppeter (till-kamppeter) wrote :

When you all get the hang, I get a pop-up asking me for user name and password with my user name pre-filled I enter the password then and the installation finishes successfully.

As I am the only user on my laptop, the account is the privileged account which can execute command as root using "sudo". Perhaps running as unprivileged user the process simply hangs (instead of giving an error telling that the current user is not allowed to do root tasks).

Ubuntu users, please log in as the first (admin/privileged) user and run

hp-plugin

If this does not work, try

sudo hp-plugin

Please tell whether one of these suggestions make the installation working.