[Solved] HP LaserJet Pro m127fw - does not respond
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
HPLIP |
Fix Committed
|
Undecided
|
Unassigned |
Bug Description
Installed hplip using hplip-3.15.7.run, and the binary plugin for network support using hplip-3.
Install found the printer on the local network. Device is reachable and hp-info shows populated data.
hp-check shows all OK.
---------------
| SYSTEM INFO |
---------------
Kernel: 3.13.6 #2 SMP Tue Mar 11 22:45:08 GMT 2014 GNU/Linux
Host: dragonex
Proc: 3.13.6 #2 SMP Tue Mar 11 22:45:08 GMT 2014 GNU/Linux
Distribution: debian 7.8
Bitness: 64 bit
// Full log pasted at the end of this mail
LazaJet3
--------
Type: Printer
Device URI: hp:/net/
PPD: /etc/cups/
PPD Description: HP LaserJet Pro MFP m127fw, hpcups 3.15.7, requires proprietary plugin
Printer status: printer LazaJet3 is idle. enabled since Sun 19 Jul 2015 18:10:08 BST
Required plug-in status: Installed
Communication status: Good
Running hp-test page :
Popup notifies the job is complete, but the printer does not respond at all, and cups interface shows this error for the job:
CUPS jobs status:
stopped
"/usr/lib/
At this point the printer does not even print a test page from the LCD console (the console itself is responsive), it needs to be turned off and on again.
Printer works fine from Windows boot.
-------
hp check output follows ...
---------------
| SYSTEM INFO |
---------------
Kernel: 3.13.6 #2 SMP Tue Mar 11 22:45:08 GMT 2014 GNU/Linux
Host: dragonex
Proc: 3.13.6 #2 SMP Tue Mar 11 22:45:08 GMT 2014 GNU/Linux
Distribution: debian 7.8
Bitness: 64 bit
-------
| HPLIP CONFIGURATION |
-------
HPLIP-Version: HPLIP 3.15.7
HPLIP-Home: /usr/share/hplip
HPLIP-Installation: Auto installation is supported for debian distro 7.8 version
Current contents of '/etc/hp/
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.15.7
[dirs]
home=/usr/
run=/var/run
ppd=/usr/
ppdbase=
doc=/usr/
html=/usr/
icon=/usr/
cupsbackend=
cupsfilter=
drv=/usr/
bin=/usr/bin
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=no
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-
foomatic-
foomatic-
hpcups-install=yes
cups-drv-
cups-ppd-install=no
internal-tag=3.15.7
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=no
lite-build=no
udev_sysfs_rules=no
hpcups-
hpijs-only-build=no
Current contents of '/var/lib/
[plugin]
installed = 1
eula = 1
version = 3.15.7
Current contents of '~/.hplip/
[upgrade]
notify_upgrade = false
last_upgraded_time = 1437316680
pending_
latest_
[last_used]
device_uri = "hp:/net/
printer_name = LazaJet
working_dir = .
[settings]
systray_visible = 0
systray_messages = 0
[commands]
scan = /usr/bin/xsane -V %SANE_URI%
[refresh]
rate = 30
enable = false
type = 1
[polling]
enable = false
interval = 5
device_list =
[fax]
voice_phone =
email_address =
[installation]
date_time = 19/07/15 18:10:24
version = 3.15.7
LazaJet3
--------
Type: Printer
Device URI: hp:/net/
PPD: /etc/cups/
PPD Description: HP LaserJet Pro MFP m127fw, hpcups 3.15.7, requires proprietary plugin
Printer status: printer LazaJet3 is idle. enabled since Sun 19 Jul 2015 18:10:08 BST
Required plug-in status: Installed
Communication status: Good
So this particular printer was first supported in hplip 3.13.11. So i downloaded the immediate next version (3.14.1), and used that and everything works beautifully. Solved.