error: Unsupported model: Deskjet_6520_series
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
HPLIP |
New
|
Undecided
|
Unassigned |
Bug Description
1. Debian 7.6 64
2. HP DeskJet Ink Advantage 6525
3. hp-check -t:
HP Linux Imaging and Printing System (ver. 3.14.10)
Dependency/Version Check Utility ver. 15
Copyright (c) 2001-14 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).
Check types:
a. EXTERNALDEP - External Dependencies
b. GENERALDEP - General Dependencies (required both at compile and run time)
c. COMPILEDEP - Compile time Dependencies
d. [All are run-time checks]
PYEXT SCANCONF QUEUES PERMISSION
Status Types:
OK
MISSING - Missing Dependency or Permission or Plug-in
INCOMPAT - Incompatible dependency-version or Plugin-version
Saving output in log file: /home/kogar/
Initializing. Please wait...
---------------
| SYSTEM INFO |
---------------
Kernel: 3.2.0-4-amd64 #1 SMP Debian 3.2.63-2 GNU/Linux
Host: stealth
Proc: 3.2.0-4-amd64 #1 SMP Debian 3.2.63-2 GNU/Linux
Distribution: debian 7.7
-------
| HPLIP CONFIGURATION |
-------
HPLIP-Version: HPLIP 3.14.10
HPLIP-Home: /usr/share/hplip
Current contents of '/etc/hp/
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.14.10
[dirs]
home=/usr/
run=/var/run
ppd=/usr/
ppdbase=
doc=/usr/
html=/usr/
icon=/usr/
cupsbackend=
cupsfilter=
drv=/usr/
bin=/usr/bin
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-
foomatic-
foomatic-
hpcups-install=yes
cups-drv-
cups-ppd-install=no
internal-
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=no
lite-build=no
udev_sysfs_rules=no
hpcups-
hpijs-only-build=no
Current contents of '/var/lib/
Plugins are not installed. Could not access file: ??? ?????? ????? ??? ????????
Current contents of '~/.hplip/
[last_used]
device_uri = hp:/net/
printer_name =
working_dir = .
[installation]
date_time = 21.10.2014 13:46:53
version = 3.14.10
[upgrade]
latest_
notify_upgrade = false
last_upgraded_time = 1413573583.97121
pending_
[settings]
systray_visible = 0
systray_messages = 0
[commands]
scan = /usr/bin/xsane -V %SANE_URI%
[refresh]
rate = 30
enable = false
type = 1
[polling]
enable = false
interval = 5
device_list =
[fax]
voice_phone =
email_address =
<Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>
-------
| External Dependencies |
-------
gs Ghostscript REQUIRED 7.05 9.05 OK -
network Network-wget OPTIONAL - 1.13.4 OK -
dbus DBus REQUIRED - 1.6.8 OK -
scanimage Shell-Scanning OPTIONAL 1.0 1.0.22 OK -
policykit Admin-Policy-
error: xsane SANE-GUI OPTIONAL 0.9 - MISSING 'xsane needs to be installed'
cups CUPS REQUIRED 1.1 1.5.3 OK 'CUPS Scheduler is running'
-------
| General Dependencies |
-------
reportlab Python-PDF-Lib OPTIONAL 2.0 2.5 OK -
libcrypto OpenSSL-Crypto-Lib REQUIRED - 1.0.1 OK -
pil Python-Image-Lib OPTIONAL - 1.1.7 OK -
pyqt4-dbus PyQt4-DBUS REQUIRED 4.0 4.9.3 OK -
libjpeg JPEG-Lib REQUIRED - - OK -
libpthread POSIX-Threads-Lib REQUIRED - 2.13 OK -
python-dbus Python-DBUS REQUIRED 0.80.0 1.1.1 OK -
python-devel Python-SDK REQUIRED 2.2 2.7.3 OK -
pyqt4 Python-Qt4 REQUIRED 4.0 4.9.3 OK -
cups-devel CUPS-SDK REQUIRED - 1.5.3 OK -
sane-devel SANE-SDK REQUIRED - 1.0.22 OK -
libusb USB-Lib REQUIRED - 1.0 OK -
sane Scan-Lib REQUIRED - 1.0.22 OK -
cups-image CUPS-Image-Lib REQUIRED - 1.5.3 OK -
libnetsnmp-devel SNMP-Networking-SDK REQUIRED 5.0.9 5.4.3 OK -
python-xml Python-XML-Lib REQUIRED - 2.1.0 OK -
python-notify Desktop-
-------
| Compile Time Dependencies |
-------
gcc gcc-Compiler REQUIRED - 4.7.2 OK -
libtool Build-tools REQUIRED - 2.4.2 OK -
make GNU-Build-tools REQUIRED 3.0 3.81 OK -
-------
| Python Extentions |
-------
cupsext CUPS-Extension REQUIRED - 3.14.10 OK -
pcardext PhotoCard-Extension REQUIRED - 3.14.10 OK -
hpmudext IO-Extension REQUIRED - 3.14.10 OK -
-------
| Scan Configuration |
-------
hpaio HPLIP-SANE-Backend REQUIRED - 3.14.10 OK 'hpaio found in /etc/sane.
scanext Scan-SANE-Extension REQUIRED - 3.14.10 OK -
-------
| DISCOVERED SCANNER DEVICES |
-------
device `v4l:/dev/video0' is a Noname HP Webcam virtual device
-------
| DISCOVERED USB DEVICES |
-------
No devices found.
-------
| INSTALLED CUPS PRINTER QUEUES |
-------
HP_Deskjet_6520_NET
-------------------
Type: Printer
Device URI: hp:/net/
PPD: /etc/cups/
PPD Description: HP Deskjet 6520 Series, hpcups 3.14.10
Printer status: printer HP_Deskjet_6520_NET is idle. enabled since Сбт 18 Окт 2014 00:04:42
HP_Deskjet_
-------
Type: Printer
Device URI: hp:/usb/
PPD: /etc/cups/
PPD Description: HP Deskjet 6520 Series, hpcups 3.14.10
Printer status: printer HP_Deskjet_
--------------
| PERMISSION |
--------------
groups user-groups Required - - OK kogar lp cdrom floppy sudo audio dip video plugdev scanner lpadmin bluetooth netdev
-----------
| SUMMARY |
-----------
Missing Required Dependencies
-------
None
Missing Optional Dependencies
-------
Total Errors: 3
Total Warnings: 0
Re-run 'hp-check --fix' command to prompt and fix the issues.
Done.
4. Printer scanner worked and suddenly stopped working. Not wifi not USB hplip printer does not see. Actually, I put on hplip version Debian 7.6. But the update to 7.7, in my opinion, I went after the malfunction of the printer.
5.
No steps have been, launched a program xsane, she saw only the camera, began to look for more than:
hp-check - see paragraph 2.
hp-makeuri - the printer is not found
hp-plugin
hp-setup - printer is not seen
hp-mkuri -i - the printer is not found
hp-check -t - See item 2.
Please tell me what to do that would not have to deal with this situation?
By usb I also could not scan.
Please deleting the existing print queue for this printer in "system- config- printer" and reconfigure the printer using command "hp-setup".
Let us know if the issue remains same.