Hello Goutam!

I have Debian 7.7

select a network printer, u got the following error (below). When choosing
a USB printer - error was 9043.

Run the command: $ sudo hp-setup -i -g

HP Linux Imaging and Printing System (ver. 3.14.10)
Printer/Fax Setup Utility ver. 9.0

Copyright (c) 2001-13 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

hp-setup[9066]: debug: param=
hp-setup[9066]: debug: selected_device_name=None
(Note: Defaults for each question are maked with a '*'. Press <enter> to
accept the default.)


--------------------------------
| SELECT CONNECTION (I/O) TYPE |
--------------------------------

  Num       Connection  Description

            Type

  --------  ----------
 ----------------------------------------------------------
  0*        usb         Universal Serial Bus (USB)

  1         net         Network/Ethernet/Wireless (direct connection or
JetDirect)

Enter number 0...1 for connection type (q=quit, enter=usb*) ?

Using connection type: usb

hp-setup[9066]: debug:
DEVICE CHOOSER setup_fax=True, setup_print=True
hp-setup[9066]: debug: getDeviceUri(None, None, ('hp',), None, , True)
hp-setup[9066]: debug: Mode=0
error: No device selected/specified or that supports this functionality.


Rgds,
Harry


------

2014-11-03 13:49 GMT+03:00 goutam <email address hidden>:

> Hi Koga,
>
> Please run command   'hp-setup  -i -g'  in terminal to configure the
> printer and provide us the terminal debug messages of it here.
>
> Rgds,
> Goutam
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1383644
>
> Title:
>   error: Unsupported model: Deskjet_6520_series
>
> Status in HP Linux Imaging and Printing:
>   New
>
> Bug description:
>   1. Debian 7.6 64
>   2. HP DeskJet Ink Advantage 6525
>   3. hp-check -t:
>   HP Linux Imaging and Printing System (ver. 3.14.10)
>   Dependency/Version Check Utility ver. 15
>
>   Copyright (c) 2001-14 Hewlett-Packard Development Company, LP
>   This software comes with ABSOLUTELY NO WARRANTY.
>   This is free software, and you are welcome to distribute it
>   under certain conditions. See COPYING file for more details.
>
>   Note: hp-check can be run in three modes:
>   1. Compile-time check mode (-c or --compile): Use this mode before
> compiling the
>   HPLIP supplied tarball (.tar.gz or .run) to determine if the proper
> dependencies
>   are installed to successfully compile HPLIP.
>   2. Run-time check mode (-r or --run): Use this mode to determine if a
> distro
>   supplied package (.deb, .rpm, etc) or an already built HPLIP supplied
> tarball
>   has the proper dependencies installed to successfully run.
>   3. Both compile- and run-time check mode (-b or --both) (Default): This
> mode
>   will check both of the above cases (both compile- and run-time
> dependencies).
>
>   Check types:
>   a. EXTERNALDEP - External Dependencies
>   b. GENERALDEP - General Dependencies (required both at compile and run
> time)
>   c. COMPILEDEP - Compile time Dependencies
>   d. [All are run-time checks]
>   PYEXT SCANCONF QUEUES PERMISSION
>
>   Status Types:
>       OK
>       MISSING       - Missing Dependency or Permission or Plug-in
>       INCOMPAT      - Incompatible dependency-version or Plugin-version
>
>   Saving output in log file: /home/kogar/hp-check.log
>
>   Initializing. Please wait...
>
>   ---------------
>   | SYSTEM INFO |
>   ---------------
>
>    Kernel: 3.2.0-4-amd64 #1 SMP Debian 3.2.63-2 GNU/Linux
>    Host: stealth
>    Proc: 3.2.0-4-amd64 #1 SMP Debian 3.2.63-2 GNU/Linux
>    Distribution: debian 7.7
>
>   -----------------------
>   | HPLIP CONFIGURATION |
>   -----------------------
>
>   HPLIP-Version: HPLIP 3.14.10
>   HPLIP-Home: /usr/share/hplip
>
>   Current contents of '/etc/hp/hplip.conf' file:
>   # hplip.conf.  Generated from hplip.conf.in by configure.
>
>   [hplip]
>   version=3.14.10
>
>   [dirs]
>   home=/usr/share/hplip
>   run=/var/run
>   ppd=/usr/share/ppd/hplip/HP
>   ppdbase=/usr/share/ppd/hplip
>   doc=/usr/share/doc/hplip-3.14.10
>   html=/usr/share/doc/hplip-3.14.10
>   icon=/usr/share/applications
>   cupsbackend=/usr/lib/cups/backend
>   cupsfilter=/usr/lib/cups/filter
>   drv=/usr/share/cups/drv/hp
>   bin=/usr/bin
>
>   # Following values are determined at configure time and cannot be
> changed.
>   [configure]
>   network-build=yes
>   libusb01-build=no
>   pp-build=no
>   gui-build=yes
>   scanner-build=yes
>   fax-build=yes
>   dbus-build=yes
>   cups11-build=no
>   doc-build=yes
>   shadow-build=no
>   hpijs-install=no
>   foomatic-drv-install=no
>   foomatic-ppd-install=no
>   foomatic-rip-hplip-install=no
>   hpcups-install=yes
>   cups-drv-install=yes
>   cups-ppd-install=no
>   internal-tag=3.14.10
>   restricted-build=no
>   ui-toolkit=qt4
>   qt3=no
>   qt4=yes
>   policy-kit=no
>   lite-build=no
>   udev_sysfs_rules=no
>   hpcups-only-build=no
>   hpijs-only-build=no
>
>
>   Current contents of '/var/lib/hp/hplip.state' file:
>   Plugins are not installed. Could not access file: ??? ?????? ????? ???
> ????????
>
>   Current contents of '~/.hplip/hplip.conf' file:
>   [last_used]
>   device_uri = hp:/net/Deskjet_6520_series?ip=192.168.65.120
>   printer_name =
>   working_dir = .
>
>   [installation]
>   date_time = 21.10.2014 13:46:53
>   version = 3.14.10
>
>   [upgrade]
>   latest_available_version = 3.14.10
>   notify_upgrade = false
>   last_upgraded_time = 1413573583.97121
>   pending_upgrade_time = 0
>
>   [settings]
>   systray_visible = 0
>   systray_messages = 0
>
>   [commands]
>   scan = /usr/bin/xsane -V %SANE_URI%
>
>   [refresh]
>   rate = 30
>   enable = false
>   type = 1
>
>   [polling]
>   enable = false
>   interval = 5
>   device_list =
>
>   [fax]
>   voice_phone =
>   email_address =
>
>
>    <Package-name>        <Package-Desc>      <Required/Optional>
> <Min-Version> <Installed-Version> <Status>   <Comment>
>
>   --------------------------
>   |  External Dependencies |
>   --------------------------
>
>    gs                   Ghostscript               REQUIRED        7.05
>         9.05            OK         -
>    network              Network-wget              OPTIONAL        -
>        1.13.4          OK         -
>    dbus                 DBus                      REQUIRED        -
>        1.6.8           OK         -
>    scanimage            Shell-Scanning            OPTIONAL        1.0
>        1.0.22          OK         -
>    policykit            Admin-Policy-framework    OPTIONAL        -
>        0.105           OK         -
>    error: xsane         SANE-GUI                  OPTIONAL        0.9
>        -               MISSING    'xsane needs to be installed'
>    cups                 CUPS                      REQUIRED        1.1
>        1.5.3           OK         'CUPS Scheduler is running'
>
>   -------------------------
>   |  General Dependencies |
>   -------------------------
>
>    reportlab            Python-PDF-Lib            OPTIONAL        2.0
>        2.5             OK         -
>    libcrypto            OpenSSL-Crypto-Lib        REQUIRED        -
>        1.0.1           OK         -
>    pil                  Python-Image-Lib          OPTIONAL        -
>        1.1.7           OK         -
>    pyqt4-dbus           PyQt4-DBUS                REQUIRED        4.0
>        4.9.3           OK         -
>    libjpeg              JPEG-Lib                  REQUIRED        -
>        -               OK         -
>    libpthread           POSIX-Threads-Lib         REQUIRED        -
>        2.13            OK         -
>    python-dbus          Python-DBUS               REQUIRED        0.80.0
>         1.1.1           OK         -
>    python-devel         Python-SDK                REQUIRED        2.2
>        2.7.3           OK         -
>    pyqt4                Python-Qt4                REQUIRED        4.0
>        4.9.3           OK         -
>    cups-devel           CUPS-SDK                  REQUIRED        -
>        1.5.3           OK         -
>    sane-devel           SANE-SDK                  REQUIRED        -
>        1.0.22          OK         -
>    libusb               USB-Lib                   REQUIRED        -
>        1.0             OK         -
>    sane                 Scan-Lib                  REQUIRED        -
>        1.0.22          OK         -
>    cups-image           CUPS-Image-Lib            REQUIRED        -
>        1.5.3           OK         -
>    libnetsnmp-devel     SNMP-Networking-SDK       REQUIRED        5.0.9
>        5.4.3           OK         -
>    python-xml           Python-XML-Lib            REQUIRED        -
>        2.1.0           OK         -
>    python-notify        Desktop-notifications     OPTIONAL        -
>        -               OK         -
>
>   ------------------------------
>   |  Compile Time Dependencies |
>   ------------------------------
>
>    gcc                  gcc-Compiler              REQUIRED        -
>        4.7.2           OK         -
>    libtool              Build-tools               REQUIRED        -
>        2.4.2           OK         -
>    make                 GNU-Build-tools           REQUIRED        3.0
>        3.81            OK         -
>
>   ----------------------
>   |  Python Extentions |
>   ----------------------
>
>    cupsext              CUPS-Extension            REQUIRED        -
>        3.14.10         OK         -
>    pcardext             PhotoCard-Extension       REQUIRED        -
>        3.14.10         OK         -
>    hpmudext             IO-Extension              REQUIRED        -
>        3.14.10         OK         -
>
>   -----------------------
>   |  Scan Configuration |
>   -----------------------
>
>    hpaio                HPLIP-SANE-Backend        REQUIRED        -
>        3.14.10         OK         'hpaio found in /etc/sane.d/dll.conf'
>    scanext              Scan-SANE-Extension       REQUIRED        -
>        3.14.10         OK         -
>
>   ------------------------------
>   | DISCOVERED SCANNER DEVICES |
>   ------------------------------
>
>   device `v4l:/dev/video0' is a Noname HP Webcam virtual device
>
>
>   --------------------------
>   | DISCOVERED USB DEVICES |
>   --------------------------
>
>   No devices found.
>
>   ---------------------------------
>   | INSTALLED CUPS PRINTER QUEUES |
>   ---------------------------------
>
>
>   HP_Deskjet_6520_NET
>   -------------------
>   Type: Printer
>   Device URI: hp:/net/Deskjet_6520_series?ip=192.168.65.120
>   PPD: /etc/cups/ppd/HP_Deskjet_6520_NET.ppd
>   PPD Description: HP Deskjet 6520 Series, hpcups 3.14.10
>   Printer status: printer HP_Deskjet_6520_NET is idle.  enabled since Сбт
> 18 Окт 2014 00:04:42
>
>   HP_Deskjet_6520_series
>   ----------------------
>   Type: Printer
>   Device URI: hp:/usb/Deskjet_6520_series?serial=CN32M251B405VO
>   PPD: /etc/cups/ppd/HP_Deskjet_6520_series.ppd
>   PPD Description: HP Deskjet 6520 Series, hpcups 3.14.10
>   Printer status: printer HP_Deskjet_6520_series is idle.  enabled since
> Птн 17 Окт 2014 23:32:34
>
>
>   --------------
>   | PERMISSION |
>   --------------
>
>   groups          user-groups                    Required        -
>   -        OK       kogar lp cdrom floppy sudo audio dip video plugdev
>   scanner lpadmin bluetooth netdev
>
>
>   -----------
>   | SUMMARY |
>   -----------
>
>   Missing Required Dependencies
>   -----------------------------
>   None
>
>   Missing Optional Dependencies
>   -----------------------------
>
>
>   Total Errors: 3
>   Total Warnings: 0
>
>   Re-run 'hp-check --fix' command to prompt and fix the issues.
>
>   Done.
>
>
>   4. Printer scanner worked and suddenly stopped working. Not wifi not USB
> hplip printer does not see. Actually, I put on hplip version Debian 7.6.
> But the update to 7.7, in my opinion, I went after the malfunction of the
> printer.
>
>   5.
>   No steps have been, launched a program xsane, she saw only the camera,
> began to look for more than:
>   hp-check - see paragraph 2.
>   hp-makeuri - the printer is not found
>   hp-plugin
>   hp-setup - printer is not seen
>   hp-mkuri -i - the printer is not found
>   hp-check -t - See item 2.
>
>   Please tell me what to do that would not have to deal with this
>   situation?
>
>   By usb I also could not scan.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/hplip/+bug/1383644/+subscriptions
>