Comment 11 for bug 1348960

Thank you for providing hp-levels output.
hp-levels is stating the cartridge is not installed. It could be parsing the output incorrect or the device might be sending incorrect information. We are analyzing the issue.
Can you provide some more information on this.
1. Is there any cartridge indicator (or) level indicator on device ?
2. Can you remove the cartridge and re-insert it and check if 'hp-levels' command return same error ?

Rgds,
Goutam