We are sorry for our late response.
Thank you for reporting this issue. While we analyze the cause of this issue can you provide us more information on this bug.
Please run command 'sudo hp-logcapture' in terminal. This should generate hplip_troubleshoot_logs.tar.gz file in the current directory. Please attach this file here.
Hi Jesse,
We are sorry for our late response.
Thank you for reporting this issue. While we analyze the cause of this issue can you provide us more information on this bug.
Please run command 'sudo hp-logcapture' in terminal. This should generate hplip_troublesh oot_logs. tar.gz file in the current directory. Please attach this file here.
Thanks,
Goutam