Comment 3 for bug 1315408

Revision history for this message
goutam kodu (goutam-hplip) wrote : Re: [Bug 1315408] Re: hp-setup can not recognize hp-1018 usb printer

Can you try downloading hplip-3.14.4.run file from http://hplipopensource.com and run command 'sh hplip-3.14.4.run' in terminal to install latest hplip. Let us know if you are still seeing the same issue. If the issue remains please provide us the output of 'lsusb -d 03f0:4117 -v'.

-------- Original message --------
From: Arie Skliarouk <email address hidden>
Date: 25/05/2014 2:34 AM (GMT+05:30)
To: <email address hidden>
Subject: [Bug 1315408] Re: hp-setup can not recognize hp-1018 usb printer

The bug is still relevant, the printer works properly on ubuntu 14.04
under kernel 3.8.0 (taken from ubuntu 12.04).

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https://bugs.launchpad.net/bugs/1315408

Title:
  hp-setup can not recognize hp-1018 usb printer

Status in HP Linux Imaging and Printing:
  New

Bug description:
  on ubuntu 13.10 my USB printer hp-1018 worked seamlessly.

  Upgrade to 14.04 (hplip 3.14.3-0ubuntu3) caused hp-setup not to
  recognize the printer anymore (error: No devices found on bus: usb).

  The printer is visible using lsusb command:
  Bus 002 Device 013: ID 03f0:4117 Hewlett-Packard LaserJet 1018

  and dmesg:
  [12680.164553] usb 2-4.1: New USB device found, idVendor=03f0, idProduct=4117
  [12680.164558] usb 2-4.1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
  [12680.164562] usb 2-4.1: Product: HP LaserJet 1018
  [12680.164565] usb 2-4.1: Manufacturer: Hewlett-Packard
  [12680.164568] usb 2-4.1: SerialNumber: KP1A0YP

  I ran command "getweb 1018" to get the firmware and verified it have been downloaded properly:
  root@cmdesk09:~# locate sihp1018
  /lib/firmware/hp/sihp1018.dl

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