Comment 4 for bug 1296533

Hi,

From the attached logs observed following "utils" global name is not found error.

-------------------------------------------------------------------------------
Traceback (most recent call last):
  File "/usr/share/hplip/ui4/plugindiagnose.py", line 100, in NextButton_clicked
    ok, sudo_ok = pkit.run_plugin_command(plugin == PLUGIN_REQUIRED, plugin_reason)
  File "/usr/share/hplip/base/pkit.py", line 454, in run_plugin_command
    su_sudo = utils.su_sudo()
  File "/usr/share/hplip/base/utils.py", line 1628, in su_sudo
    elif utils.which('/usr/lib/kde4/libexec/kdesu'):
NameError: global name 'utils' is not defined
-------------------------------------------------------------------------------

From HPLIP-3.13.10 package onwards, HPLIP doesn't check for kdesu/gksu etc package in the code. Seems like file might have corrupted.

Please install latest HPLIP from http://hplipopensource.com/hplip-web/install.html

Thanks & Regards,
Amarnath