Comment 3 for bug 1296533

To keep track of the previous conversation (in case the thread has changed), here is the answer I received:

Amarnath Chitumalla proposed the following answer:
Hi,

Can you please provide following command output to analyse the problem.

$ sudo hp-plugin -g &> plugin.log
$ hp-diagnose_plugin &>diagnose.log

Note:- logs can be attached using "Create bug report".

Thanks & Regards,
Amarnath

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