Comment 1 for bug 1124143

Hi,

Solution 1:-

     $ ls -l /usr/lib/sane/libsane-hpaio*
     --> if no files present

    $ ls -l /usr/lib64/sane/libsane-hpaio*
     --> file present, then copy into /usr/lib/sane folder as follows.

    $ sudo cp /usr/lib64/sane/libsane-hpaio* /usr/lib/sane/

If above solution doesn't work, can you please run following command and provide more logs to analyse further.

$sudo cp /dev/null >/var/log/syslog
$ hp-scan -g 2>&1 |tee scan.log

Send us "/var/log/syslog", scan.log files.

Thanks & Regards,
Amarnath