Comment 4 for bug 1121149

Revision history for this message
Gerald Lovel (gerald-l) wrote : Re: [Bug 1121149] Re: upgrade installer 3.12.11 contains programming errors

Following are notes about my experiences and impressions using HPLIP
updates. These notes are informational; you are not expected to respond.

One of my customers ran this on his Zentyal server. Using the (i) remove
and install option caused Zentyal to disable its Office --> Printer Sharing
management module. When the Printer Sharing module was reenabled in
Zentyal, it reinstalled the old version of HPLIP from repositories. Newer
printer definitions were retained, I think, but the new HPLIP code base was
reverted. Maybe (o) overwrite would be the better choice, but I haven't
tested all this?

I question whether the HPLIP installation procedure works correctly in an
Ubuntu repository environment. My impression is that the user installing
HPLIP is assumed to be an omniscient expert, and so very little guidance is
provided. On the other hand, I know perfectly well that no one reads
documentation anyway, so any guidance would have to be written into the
installer.

Mostly, I think I need HPLIP for missing and updated printer definitions,
and the code update itself is not that important. Could these two parts be
unbundled, providing a package for printer definitions separate from the
HPLIP management code which requires code compilation and so forth? This
might work better with the Ubuntu repository approach, as an updated set of
printer definitions might be generalized and not require compilation, and
could be applied as fixes to older versions of repositories.

Gerald
<email address hidden>
901.276.1004

On Wed, Mar 6, 2013 at 6:50 AM, Gerald Lovel <email address hidden> wrote:

> Downloaded and ran the current version installer (3.13...) and encountered
> no errors. I had difficulty with some other issues:
>
>
> - I needed a URL to the download file to use with wget, since the
> installation was performed over ssh. Sourceforge seems to make this link
> retrieval difficult.
> - There has been a long-standing naming issue where documentation says
> the filename is hplip.run, but the actual file is hplip.bin, if I am
> remembering correctly.
> - Although I selected the installation option to remove the old
> version and install the new one, I noticed that "dpkg -l hplip" returned
> the same version number after installation. Maybe the remove step does not
> do "apt-get purge hplip"?
>
>
> Gerald
> <email address hidden>
> 901.276.1004
>
>
> On Tue, Feb 26, 2013 at 12:39 AM, Sarbeswar Meher <
> <email address hidden>> wrote:
>
>> Are you getting the same error now?
>>
>> --
>> You received this bug notification because you are subscribed to the bug
>> report.
>> https://bugs.launchpad.net/bugs/1121149
>>
>> Title:
>> upgrade installer 3.12.11 contains programming errors
>>
>> Status in HP Linux Imaging and Printing:
>> New
>>
>> Bug description:
>> Kubuntu, OS version Linux 3.5.0-23-generic, KDE SC Version 4.9.4
>>
>> Bug 1:
>>
>> "Download in progress....180%" Acceptable only for the
>> overachievers.
>>
>> Bug 2:
>>
>> "System error: newline unexpected" So we are using Python, good;
>> but we don't understand whitespace, bad.
>>
>> Bug 3:
>>
>> "Upgrade is Completed" message is not followed by <OK>, window
>> process does not terminate even with <Ctrl-C>.
>>
>> To manage notifications about this bug go to:
>> https://bugs.launchpad.net/hplip/+bug/1121149/+subscriptions
>>
>
>